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Assistant Manager

Vodafone Group Plc - Brattleboro, VT

Responsible for maintaining Service Levels/ASA through floor supervision.§ Meticulously scrutinizing internal processes and policies for measuring theirefficiency and suggesting corrective actions ...

Assistant Manager

Vodafone Group Plc - Bismarck, ND

Call handling and managementResponding to emailsWorking on remedy tickets in predefined SLA'sEscalation managementNotification and Communication to relavent stakeholdersFollowup to all interfaces ...

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