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Iron Mountain, Inc.

imaging production supervisor

Iron Mountain, Inc. - Carlsbad, NM

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions \u2013 records and information management, data management, digital solutions, data centers and secure destruction \u2013 Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information. Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers\u2019 data, no matter what format, location or lifecycle stage it\u2019s in and no matter where it\u2019s kept. We are more than 17,000 people strong and growing. We\u2019ve been a trusted records management leader since 1951. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies\u2019 shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Job Summary:  
Oversee the day-to-day projects and personnel within the Imaging Center.  Interface and communicate daily with customers (internal/external), resolve issues, plan and staff for projects, adhere to department standards, monitor timelines and results. 
Key Responsibilities:

Provide daily direction to employees in order to accomplish projects.  Manage project timelines, quality and outcome of Customers orders.  
Lead, mentor, cross train and provide accountable standards and measures to the department employees.
Perform time studies for Sales/Account Management.   
Research and resolve customer issues, modify work procedures as needed to meet customer demand.   
Manage HR related items: scheduling vacation, managing timecards, assist in performance reviews, assist in hiring and termination processes.   
Ability to assist in the invoicing process.

Functional Knowledge, Skills, and Competencies:
Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge. Business Expertise:
Basic understanding of Accounting and the factors that affect margins.  
Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.   
Interpersonal Skills:
This position requires good communication skills to communicate effectively internally and externally.  There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication.  External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.
Travel Requirements:

Total travel: 5% 
Local travel (Depending on District): 1% 
Overnight travel: 1% - Corporate sponsored training or meetings

Minimum Education/Minimum Experience: 
High School/2 \u2013 4 Years          Preferred Education/Preferred Experience: 
2 years college/2 \u2013 4 Years
Compliance Obligations:
It is the responsibility of every Iron Mountain employee:

to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
to complete required training within the allotted time frame


67 days 21 hours ago

Iron Mountain, Inc.


imaging production supervisor Iron Mountain, Inc. - Carlsbad, NM, United States


Location: Carlsbad, NM

Company Profile:
Iron Mountain is a storage and information management company, assisting more than 156,000 organizations in 32 countries on five continents with storing, protecting and managing their information. Publicly traded under NYSE symbol IRM, Iron Mountain is an S&P 500 company, a member of the FORTUNE 1000 (currently ranked: 712), and a member of FTSE4Good index. Organizations in every major industry and of all sizes—including more than 94% of the Fortune 1000—rely on Iron Mountain to store and manage their information.