Yield Analyst - Extra HolidaysWyndham Hotels & Resorts, LLC - Orlando, FL
Wyndham Vacation Ownership is currently seeking a Yield Analyst to support our Extra Holidays team. This position is responsible for managing allocation and distribution for rental inventory and for a portfolio of resorts. Analyze inventory availability and market demand while balancing the need for occupancy to drive incremental revenue for the HOA and Developer provide tours for sales all while being sensitive to the needs of the Club members. Ensure that inventory allocation strategy is achieved among all sales channels. Set up new properties on rental program on all systems, including inventory availability, amenities across multiple sales channels. Adjust inventory availability based on owner usage, market trends, demand and pace reports. Use booking trends and unit availability to recommend weekly forecasting adjustments. Collaborate with Rental Yield Analysts, Sales and Marketing teams on promotions, campaigns and new distribution channels. Responsibilities also include displaying and executing the Count on Me behaviors which consist of being responsive, respectful, and delivering a great experience.
Job responsibilities include, but are not limited to:
Reservation Allocation Enter all rental reservation in various systems according to budget and strategy.
Ensure all reservation charges and refunds are processed in a timely manner.
Coordinate communication of reservations with vendors.
Resolve customer service challenges directly with customers and 3 rd party vendors.
Inventory Allocation Analysis Analyze new sales activity, current availability to determine changes to allocation of inventory on multiple sales channels.
Work with Yield Analyst staff by providing inventory update to allow Yield Analyst to establish annual pricing structure. Set up new properties for participation in the rental program.
Report changes in availability and rates and discuss with yield and sales staff
Daily Forecasting Participate in weekly forecast meetings by offering insight into bookings.
Analyze availability on various channels in order to recommend forecast adjustments.
Partner with other departments Partner with Inventory Management for allocation opportunities.
Coordinate with resort staff to maximize walk-in rental potential.
4 year degree in finance, business management or related field Knowledge and skills
Familiarity with the timeshare and/or tourism industries Must be able to multi-task and prioritize work Must be able to remain focused and attentive to detail in order to maintain accuracy Must be able to convey information and ideas clearly Must work well under pressure and deadlines Ability to work independently Must have strong collaborative skills Ability to identify and resolve problems related to guest services\ Technical Skills
Extensive background using MS Excel and Word Knowledge of RCC Knowledge of IRIS Knowledge of I-Hotelier Knowledge of EZ Yield Job experience
3 years of Resort Operations, Inventory Management experience Unless there is a legal requirement, experience will be accepted for the education requirement.
9 days 18 hours ago
applyYield Analyst - Extra Holidays Wyndham Hotels & Resorts, LLC - Orlando, FL, United States
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.
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