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The Hartford Financial Services Group, Inc.

Workers Compensation - Associate Claim Representative

The Hartford Financial Services Group, Inc. - Scottsdale, AZ

Workers Compensation - Associate Claim Representative','1702928','!*!Want to help people?  Then you belong here. We currently have an excellent opportunity available in Scottsdale, AZ, or our Las Vegas, NV Workers' Compensation team on Monday, January 8th 2018!  At The Hartford, you will receive competitive pay, paid training and career development opportunities. Interested?  Ask us about our truly diverse and inclusive environment and tremendous community spirit. What does a Claims job entail? As a Hartford Claims employee, you will: Manage Claim Files:Plan, recommend & reserve assigned claims in a manner consistent with corporate claim policies and procedures, and  statutory, regulatory and ethics requirements.Recognize claim exposure. Handle high volume of claims which include file set up, timely review of damages & issuance of indemnity payments.Investigate mitigation opportunities on the file including recovery opportunities.Manage file to timely resolution.Accurately complete data screens.Utilize Business Acumen and Technical Expertise:Demonstrate knowledge of LOB specific competencies to ensure effective management of claims.Utilize verbal and numerical critical thinking skills to gather information and data; make sound decisions based upon the mixture of analysis, wisdom, experience and judgment.Ability to communicate orally and in writing in a clear succinct manner.Ability to utilize computer technology to efficiently perform job functions.Provide Exceptional Customer Service:Maintain dedication to meeting expectations and requirements of internal and external customers.Establish and maintain effective relationships with customers, gaining trust and respect.Negotiate skillfully in tough situations with both internal and external groups .Demonstrate diplomacy and tact to effectively avoid or diffuse high tension situations.Set aggressive and realistic expectations for responding and follow through on commitments.Treat all customers with respect and careful attention.Foster Teamwork and Inclusion:Support and help create a team environment that achieves Claim Business Group Diversity and Inclusion initiatives. Relate effectively to people inside and outside the organization, build appropriate rapport and build constructive and effective relationships.Demonstrate courtesy, honesty, integrity, respect and competence when interacting with others both inside and outside the organization.','!*!WHAT ARE WE LOOKING FOR? A passion for customer serviceDemonstrated ability to effectively communicateDesire to advance your career and continuously improveWillingness to learn, lead, be led, support others, have fun and work hardBachelor’s Degree preferredBehaviors at The Hartford Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.Operate as a Team Player – Work together to drive solutions for the good of The Hartford.Build Strong Partnerships – Demonstrate integrity and build trust with others.Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.WHAT IS THE COMPENSATION OPPORTUNITY? At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401-K Plan, an Employee Stock Purchase Plan and more.WHAT ELSE CAN YOU TELL ME? Insurance Claims Representatives work in a high-volume, fast-paced environment and are responsible for providing exceptional service to policyholders in response to a notice of loss.   Pre-Employment Assessment: Once you’ve applied, a pre-employment assessment will be sent to you via email, assuming you haven’t previously taken one in the past 6 months.  Be sure to check your e-mail regularly for any status updates.  To avoid emails from The Hartford being directed into spam, add to your contacts.Training Requirements: As a condition of employment, you will be required to successfully complete a multi-week New Hire Training Course and, upon completion, obtain a passing score on the final course assessment.  Continued employment with The Hartford is contingent upon you successfully passing the exam(s) within 30 business days from the completion of the New Hire Training.The Hartford is an equal employment and affirmative action employer.  All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.','P&C Claim Misc Supt Roles','United States-Arizona-Scottsdale','United States-Nevada-Las Vegas','Full-time','Entry Level','Bachelor's Degree (±16 years)','Standard','Day Job','Regular','Non-exempt','Non-exempt','No','Nov 13, 2017','No','No','Workers Compensation - Associate Claim Representative

10 days 20 hours ago

The Hartford Financial Services Group, Inc.


Workers Compensation - Associate Claim Representative The Hartford Financial Services Group, Inc. - Scottsdale, AZ, United States


Location: Scottsdale, AZ

Company Profile:
The Hartford is in business to protect what is most valuable to customers—their homes, cars, businesses, income, and employees. We help individuals and businesses prepare for the unforeseen with insurance and income protection so they can prevail through loss, accident, or disability.