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Merck & Co., Inc

Windows Engineering Specialist

Merck & Co., Inc - Branchburg, NJ

Windows Engineering Specialist



New Jersey

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Position Description

The Windows Engineer Specialist will be part of a high-performing global team responsible for managing desktop engineering, GPO, Operating System Image development, App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security for the global client computing environment. The role requires leveraging industry leading tools and processes to provide high quality, reliable, and cost effective desktop management services to global Merck employees.

The role requires a technically strong person who is resourceful, highly self-motivated, attentive to detail, and able to effectively prioritize and execute tasks in a high-pressure environment.

Primary job responsibilities include:

Engineer corporate desktop Operating System images Utilize Windows Assessment and

Deployment Toolkit (ADK) and SCCM OSD task squeance to create and modify OS images

Testing and deploying Group Policy to both physical and virtual images

Respond to all incoming requests for new or changes to Group Policy. Manage priorities, timelines, and communicate with all necessary parties through deployment process.

Document the environment in a customer facing format

Create and maintain all SDLC documentations

3rd level support and identification of root cause with strategic solutions (requests/CPRs/outages).

Design Windows deployment strategies

Utilize Microsoft Deployment Toolkit and Configuration Manager to produce detailed task sequences for OS deployment

Working with the latest technologies

Research and master new technologies quickly

Provide technical guidance and implementation

Work closely other teams and stakeholders to on various projects such as App Services,

Deployment Services, Applications Owners, the Core Applications group, and Information Security teams.

Work closely with Active Directory team to engineer and maintain the structural hierarchy

Ensure adherence to global standards, policies, and Service Level Agreements (SLA)

Collaborate across IT and business areas to develop and implement new processes that help maintain the Merck’s computing environment

Position Qualifications:

Education Minimum Requirement:

BS Degree or equivalent experience

Required Experience and Skills:

3 years practical experience supporting Windows desktops

3 years practical experience with the following Microsoft technologies: Windows 7, Windows 10, Windows Server, Active Directory, Group Policy, Configuration Manager 2012

3 years practical experience with Operating System Deployment and associated tools (ADK/AIK, MDT, OSD)

Strong technical knowledge and in-depth understanding of Microsoft Windows client operating systems

Strong working knowledge of one or more technologies: Microsoft WMI, PowerShell, VBScript, SCCM and Intune

Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management

Strong working knowledge of Microsoft Active Directory and Group Policy management

Conceptual knowledge of Office 365 suite and other Microsoft cloud services

Fluency in reading/writing/speaking English

Preferred Experience and Skills:

Ability to take initiative and work with minimum direction in a highly demanding environment

Strong technical and analytical skills with an ability to adapt and rapidly learn new technologies

Proven analytical and problem-solving abilities

Exceptional customer service orientation

Excellent interpersonal, written and oral communication skills.

Strong understanding of security suites – specifically McAfee Agent/AV/ENS, HIPS, DLP, EEPC, Site Advisor

Extensive technical troubleshooting capabilities

Microsoft Certified Solutions Associate (MCSA) certification

Working knowledge and understanding of Remedy Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization

Ability to present technical ideas in business-friendly and user-friendly language

Real world project management or project coordination experience is a plus

Experience in modern web design and associated technologies (responsive design, HTML/CSS/JavaScript)

Good understanding of the tenets of computer management (Software Distribution, Active

An understanding of current enterprise IT trends such as consumerization, ramifications of cloud computing, and remote team management

Good working knowledge of ITIL framework

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster at



EEOC GINA Supplement​ at



Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.


Engineering, Development & Integration

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.


Windows Engineering Specialist

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Company Profile:
Merck has a long and rich history of working to improve people's health and well-being. Through the years, our researchers have helped to find new ways to treat and prevent illness - from the discovery of vitamin B1, to the first measles vaccine, to cold remedies and antacids, to the first statins to treat high cholesterol. Our scientists also have helped develop many products to improve animal health, including vaccines and antibiotics. While we are proud of our past, we are enthusiastic about the future of this new company and we are excited to help create a healthier, brighter future for people around the world.