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Masco Corporation

Vendor Relationship Manager

Masco Corporation - Indianapolis, IN

Vendor Relationship Manager








Delta Faucet Company has an outstanding opportunity for a vendor management professional to join our Information Services team at our Indianapolis world headquarters. The Vendor Relationship Manager manages the relationships with technology vendors and evaluates how those relationships fit into short and long-term solution strategies. This position oversees vendor performance and ensures consistent management of all proposals and contracts, including the development of specific standards for bidding and submission, contract negotiations and related document management. The Vendor Relationship Manager supports sourcing strategy, vendor relationships, negotiations and performance management for IS suppliers.

Principal Accountabilities:

Create vendor service acquisition strategy and execute related action plans

Initiate and evaluate responses to RFIs, RFQ’s for services and award per strategy

Develop standards for contracts, including presentation of budget, payment terms, general language and provisions

Conduct contract discovery meetings to identify issues and stakeholder requirements, facilitate pricing discussions, and obtain stakeholder and IT management input on timelines and deliverables

Draft contractual provisions based on strategy discussions, IT management input, and organizational needs and expectations

Measure vendor performance through development, implementation and monitoring of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and cost

Assure accuracy and appropriateness of contract text and attachments

Serve as primary organizational contact during contract negotiations

Collaborate with Procurement, Technical and Business teams for renewals and changes to existing agreements

Engage relevant stakeholders in negotiation decisions involving legal or regulatory requirements, contract standards and cost targets

Maintain deadlines on deliverables and communicate on an ongoing basis with stakeholders about contractual issues

Effectively manage relationships with external partners to ensuring continued service delivery and customer satisfaction

Effectively manage and utilize 3rd party suppliers and partners to ensure IT services are delivered according Delta’s expectations

Establish effective processes for managing the IT Delivery relationship on an ongoing basis.

Communicate IT standards and new IT solutions, processes, and policies to the businesses, functions, and geographies and to the IT delivery suppliers/partners

Host/support vendor management reviews as needed

Deliver briefings to IS Leadership at regular intervals to help keep them current with changes and performance against existing agreements with vendors

Manage Vendor Risk - Periodic and ad-hoc assessment of the vendors and to ensure that they are complying with agreed upon standards

Manage Vendor Audits

Ensure stakeholders are informed of contract additions / terminations to enable accurate budget forecasting

Education and Experience/Skills:

The ideal candidate will possess a bachelor's degree in business or related field and 5 or more years of vendor management experience, preferably in an information technology environment; or equivalent combination of education and experience. Experience in applying organizational standards when developing requests for proposals, negotiating terms and drafting contracts is required. Proficiency using Microsoft Office Suite (Excel, Word, PowerPoint) is essential. Experience identifying, evaluating and developing new IT service vendors is required in execution of the role.

The successful candidate will have superior written and oral communication skills and the ability to convey complex information in a way that others can follow. Must be able to manage multiple, conflicting priorities, have a strong sense of urgency and the ability and desire to function in a team environment. Highly developed negotiation, persuasion, problem-solving, and analytical skills with demonstrated results are necessary. This position requires limited travel.


Vendor Relationship Manager

Full or Part Time:





Delta Faucet Company




United States

State / Province:



Delta Faucet is an Affirmative Action and Equal Opportunity Employer

Delta Faucet is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English , Spanish

E-verify Right to Work Poster: English , Spanish

EEO Commitment:

Delta Faucet Company is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

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Masco Corporation

Masco Corporation Jobs

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14 days 20 hours ago

Masco Corporation


Vendor Relationship Manager Masco Corporation - Indianapolis, IN, United States


Location: Indianapolis, IN

Company Profile:
Masco Corporation is today one of the world's largest manufacturers of brand- name products for the home improvement and new home construction markets. Masco is also a leading provider of a variety of installed products and services, including insulation, for homebuilders - See more at: