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Marriott International, Inc.

Valet Driver (Cash Tips)

Marriott International, Inc. - Philadelphia, PA

Job Summary

The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.

Job Requirements:

• Demonstrate excellent interpersonal communication skills

• Demonstrate proficiency in English -both verbally and written. (if applicable)

• Experience in being a Valet Parking Attendant (preferred).

• Able to perform physical activities such as running, lifting, and bending

• Benefits / Perks (if applicable)

• Full time and part time hourly positions available

• Flexible work schedules (days, nights, overnight and weekend shifts)

• Tipped position - tips are distributed daily

• Uniforms provided

• Growth and career opportunities (we promote from within)


Guest Service

Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients

Acknowledges and greets customer within five feet with a professional and friendly demeanor

Uses guest last names during interactions

Uses salutation of the day and welcomes guests to the location

Practices proper Towne Park phone etiquette

Posts up in designated areas when not completing tasks

Runs at top speed to park and retrieve vehicles and drives slowly and cautiously

Assists guests with bell services and luggage storage as needed (when applicable)

Opens all vehicle and property doors for guests

Assists customers with directions, taxis, reservations and other inquiries

Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area

Delivers messages, items and/or guest amenities as requested

Transport guests to appropriate places that are approved by the location (when applicable)

Explains parking rates and retrieval procedures to guests upon arrival

Systems and Standards

Completes all tasks in a timely manner as instructed by the Account Manager

Treats guests and associates with courtesy, respect and dignity

Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform

Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location

Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures

Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns

Consistently completes location on all key tags after parking vehicle

Calculates and collects revenue for vehicles when needed


Ability to read and write standard English language

Ability to read and comprehend simple instructions, short correspondence and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization

Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money

Ability to understand 24 hour and military time systems

Ability to understand rates applicable to time passed


High school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experience

Ability to operate a manual transmission is highly desirable

Perform parallel parking

Must have and maintain a valid drivers license and clean driving record

For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen

Must complete the Wheelchair Safety Training course provided by Towne Park

If providing shuttle services, may be subject to additional requirements


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.

Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances

Working flexible schedules and extended hours are sometimes required.



Valet Attendant,Parking Attendant/Valet,Parking Attendants

12 days 3 hours ago

Marriott International, Inc.


Valet Driver (Cash Tips) Marriott International, Inc. - Philadelphia, PA, United States


Location: Philadelphia, PA

Company Profile:
Marriott International, Inc. is a leading hospitality company with more than 3,900 properties, 18 brands, and associates at more than 3,900 managed and franchised properties around the world. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for more than 80 years, the company is headquartered in Bethesda, Maryland, USA, and reported revenues of nearly $13 billion in fiscal year 2013.