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Flushing Bank

Universal Banker- Springfield

Flushing Bank - Queens, NY


Job Responsibilities: The Universal Banker is responsible for providing an exceptional in-branch customer experience by handling every customer need from sales to service. Utilizing a needs based selling approach, the Universal Banker will provide solutions based on customer needs and how they like to conduct their banking. Ensure the customer feels welcome and provide them with a one stop experience in processing transactions and fulfilling their service needs. Major Duties: Proactively engage with customers as they enter the branch to welcome them and determine what bought them in and the best way to serve them. Establish new banking relationships with customers insuring they are offered all the products and services that are appropriate given their financial needs. Maintain contact with all your customers through our contact management system to insure we are meeting their expectations and cross selling additional products when necessary. Retain and deepen existing customer relationships. Process transactions and provide account servicing for customers in accordance with established procedures and performance standards. Encourage customers to use ATMs and on line banking to enhance their service experience. Achieve all team and individual sales and service goals. Requirements: Bachelor’s degree in Business, Finance, Economics or related field or comparable education and/or experience. At a minimum 2 years in a financial institution or retail business in a selling environment. Financial experience to offer product recommendations that will help a customer with their immediate financial needs and provide guidance to achieve their long term financial goals. Great team player with strong communications skills. Bilingual/Chinese speaking preferredEOE M/F/Veteran/Disabled

Job Requirements
2-5 years related work experience,Bilingual,Chinese Speaking

14 days 12 hours ago

Flushing Bank

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Universal Banker- Springfield Flushing Bank - Queens, NY, United States

   

Location: Queens, NY

Company Profile:
Flushing Financial Corporation, with $4.3 billion in consolidated assets, is the parent holding company for Flushing Savings Bank, FSB. Flushing Bank is a trade name of Flushing Savings Bank, FSB, a federally chartered stock savings bank insured by the Federal Deposit Insurance Corporation. The Bank serves consumers and businesses by offering a full complement of deposit, loan, and cash management services through its sixteen banking offices located in Queens, Brooklyn, Manhattan, and Nassau County. The Bank also operates an online banking division, iGObanking.com®, which offers competitively priced deposit products to consumers nationwide. Flushing Commercial Bank, a wholly-owned subsidiary, provides banking services to public entities including counties, cities, towns, villages, school districts, libraries, fire districts and the various courts throughout the metropolitan area.