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National General Insurance

Underwriting Assistant I Job

National General Insurance - Nashville, TN

Primary Purpose:

Responsible for processing requests received from internal and external customers and exception reports generated by the policy system.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Process policy level requests such as endorsements, renewals, claims requests,reports, cancellations, returned mail and Department of Motor Vehicle requests and errors

Process policy level requests for Health such as association support, policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts,and refunds

Code agency mergers and partial book of business buy outs

Process less complex policy clean ups as a result of system issues Perform processing functions to include making decisions to follow up or refer when applicable

Identify document types and routes as applicable

Handle the majority of processing requests independent of a lead or supervisor

Share feedback when training opportunities are identified

Promote teamwork through consistency, reliability and group cohesiveness

Effectively communicate through oral and written communication

Provide superior service by delivering a WOW experience for all customers as a result of processing approach

Continuously consider process improvements and shares opportunities with Leadership

Complete administrative tasks such as entering daily productivity and time in Work Day

Follow work plans while maintaining an acceptable level of service, customer satisfaction and quality

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or general education degree (GED)

Must possess effective verbal and written communication skills

Must perform well in high-energy, dynamic and team-oriented environments

Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently as well as in a team environment

Highly effective in multi- tasking, and exercising sound judgment

High degree of dependability, motivation and flexibility

Ability to successfully complete HIPPA certification annually (Health)

Ability to consistently utilize proper procedures and resources to determine proper action to be taken

Demonstrates strong attention to detail and timeliness in order to meet customer service expectations

Desired Skills:

Ability to type a minimum of 30 words per minute

Previous experience in insurance with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health and/or homeowners products is preferred

Active Property & Casualty License preferred

About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

* Paid Training

* Medical, Dental, Vision benefits

* Wellness Programs

* Life and Short/Long Term Disability Insurance

* 401k w/ Company Match

* Company Paid Holidays & Generous Time-off policy

* Employee Discount Program

* Career Advancement and Development Opportunities

* On-site Healthcare Clinic (Winston-Salem and Cleveland offices)

* On-site Fitness Center (Cleveland and Dallas offices)

* Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Criteria:

Start Date: ASAP

Position Type: Full-Time Temporary

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

23 days 9 hours ago

National General Insurance


Underwriting Assistant I Job National General Insurance - Nashville, TN, United States


Location: Nashville, TN

Company Profile:
We believe there's more to auto insurance than coverages and claims. At National General Insurance, we start with experience – yours. We're guided by your unique needs, translated into the policy that works best for you, your family and the vehicles you drive. Our job? To give you the benefits of our experience. More than 60 years of it, grounded in the automotive industry. We take pride in the insurance products and services we offer, designed to give you the best possible auto insurance coverage – affordably – from your first car to your 21st. We are committed to your complete satisfaction. And if you do need to make a claim, we'll handle it as quickly, professionally and gently as we can. We don't just want to “get” your business. We want to keep it.