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Sonnenalp Resort of Vail

Training Specialist

Sonnenalp Resort of Vail - Vail, CO

Primary Purpose of Position



The Training Specialist is responsible for the administration and logistical coordination of training courses and events within the Sonnenalp Hotel and Club. This role works to support the design and maintenance of course content and training materials. This role also tracks, measures and reports on training impact throughout the organization ensuring employee skill development and increased engagement to organizational strategies. The successful candidate will be an organizational guru, be able to work with and engage internal clients at all levels within the organization, possess excellent communication and presentation skills and have a desire to improve the talent within the organization through different training and development initiatives. This is an amazing opportunity for someone seeking to broaden their experience and work in an employee-centric hospitality family.



Essential Duties and Responsibilities





  • Works as a member of the T&D Team to develop training plans that meet learning objectives of new /existing business processes.


  • Performs administrative and logistical tasks such as communications, scheduling of training, classroom preparation, setting up/checking equipment, maintaining attendance records, monitoring costs, developing rewards & recognition programs and performing follow-ups on training initiatives.


  • Updates/maintains training data to measure usage, participation, feedback and impact.        


  • Participates in the development of instructional seminars and presentations using a variety of training tools to enhance learning such as user guides, videos, tutorials, and e-learning.               


  • Facilitates on-going training sessions for New Hire On-boarding and related department/company training needs.        


  • Monitors and coaches new hire graduates until required job proficiencies have been attained.         


  • Assesses/validates learning needs and impacts through surveys, one-on-one interviews with employees, or consultations with managers.


  • Acquires in-depth knowledge of software applications and related business policies and procedures.         


  • Leads training classes as needed.


  • Attends various training and development learning classes (online and in-person) for personal development and growth.


  • Performs other duties as assigned.




Education/Experience





  • Bachelor's degree in English, Communications, Business, Education; OR appropriate combination of education and experience.        


  • 1 year experience supporting, developing and/or facilitating hands-on training of adult learners in a hospitality or business environment.        


  • Proficiency with Microsoft Office tools: Word, Excel and PowerPoint


  • 1 year of experience with designing and developing written instructional materials of the highest quality.


  • At least 1 year of experience with development and management of training content.




Preferred Competencies





  • Knowledge of learning theories & principles including adult learning theory.


  • Demonstrated ability to organize projects with attention to detail and timeliness.


  • Demonstrated analytical skills.        


  • Advanced interpersonal and communication skills.        


  • Demonstrated high level of professionalism.        


  • Demonstrated ability to problem solve and multi-task.        


  • Ability to develop and maintain strong working relationships.        


  • Bi-lingual ability to speak fluent Spanish - a significant plus.


  • 1 year of experience with designing and developing written instructional materials of the highest quality.        


  • 1 year of experience as a facilitator/presenter.




10 days 1 hour ago

Sonnenalp Resort of Vail

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Location: Vail, CO

Company Profile:
The Sonnenalp Hotel is one of the Leading Hotels of the World, recognized for service excellence, community contributions, Green leadership, and a diverse and welcoming staff. Our 4th generation family-owned Bavarian style hotel has been THE place to stay in Vail for the past 35 years. Join our exceptional team committed to creating a world class experience for each and every Guest! Why join our Hotel? • Family owned and operated (The owners are actually on site & will know you by name!) • An elite member of the Leading Hotels of the World. • We emphasize Quality over Quantity- "Small is beautiful". • Well-established reputation with our track record of service excellence and financial success. • Loyal and happy guests that have been visiting since inception in 1979. • We care about the Vail community and contributing our time to enhancing it with various company volunteer events. • We value diversity, professionalism, integrity, and leadership. • Work with like-minded genuine people who take pride in their role. • Have the freedom and autonomy to help guide our future success. • Opportunities to share your ideas with Senior Leadership through Fireside Chats, Employee Surveys, and invitations to sit in on Senior Leadership Team meetings. • Extensive benefits and perks that speak to your lifestyle.