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The M&T Bank

Training Manager I

The M&T Bank - Cheektowaga, NY

Job Description
This position is also available in Albany and Baltimore\rBasic Function:Manage assigned training initiatives for Mortgage. Design, develop, and maintain training curricula and coordinate the implementation of training programs. Responsibilities:The position may be responsible for any or all of the following responsibilities: Manage various training programs for Mortgage.  Ensure high quality training curricula and instruction is maintained. Schedule programs throughout the Bank's regions and coordinates the training in all regions to ensure consistency of delivery. Plan, develop, and write training modules for Mortgage. Develop and facilitate upper level technical and operational classes. Act as a resource to other trainers, evaluating current training situations, articulating new ideas and developing alternative recommendations. \r\r\rPerforms other duties, as assigned.  Additional responsibilities will include:\rTraining -\ro   Timely development of training materials (manuals, procedural documents and job aids), as needed.    Partner with Policy and Procedure team members to ensure training materials are updated as procedures are published or changed.  Deliver mortgage training to Sales and Operations new hires (Mortgage 101, M&T Product and M&T Technology).  Solicit feedback from training participants to evaluate training satisfaction and value.  Adjust training materials and/or delivery, as needed. Be a Product Champion.  \r\r
•         Calendar and The Learning Center – Create, publish, and execute monthly training calendar.  Manage administrative needs on The Learning Center for all Learning & Development team needs including class setups (based on monthly training calendar), tracking attendance, assisting with registrations and cancellations (when needed).\r\r
•         Educational Opportunities Mailbox -  Monitor and manage the Educational Opportunities mailbox which includes keeping contact groups current, responding to incoming emails, creating and distributing communications when needed.\r\r
•         The Learning Series -  Create and distribute The Learning Series communication, as needed based on collaboration with the MSSS BAU Team.\r\r
•         Compliance -  Work with Mortgage Compliance and The Learning Center to keep the audience for Mortgage Compliance Module assignments current. Assist with the tracking of Mortgage Compliance Module completionsMinimum Qualifications:Bachelor's Degree or equivalent in work experience. Minimum 3-5 years mortgage knowledge and experience in Sales, Processing or Underwriting.       Current knowledge of the Empower LOS. Ability to travel, as needed to deliver training.  Previous training experience preferred.  Excellent knowledge of computers and software utilized by Mortgage. Excellent oral and written communication skills with the ability to interact with all levels of personnel. Excellent analytical, organizational, and project management skills.  Leadership skills.Job Posting:  Feb 12, 2018, 1:57:13 PM Unposting Date:  Ongoing

10 days 7 hours ago

The M&T Bank


Training Manager I The M&T Bank - Cheektowaga, NY, United States


Location: Cheektowaga, NY

Company Profile:
Times like these call for a financial services partner that has stood the test of time. Established in 1856 as Manufacturers and Traders Bank, today we’re the M&T Bank Corporation, one of the 20 largest US headquartered commercial bank holding companies, with current assets of $97.1 billion (as of June 30, 2015) and more than 650 branches, account access at over 1,500 M&T Bank ATMs and more than 15,000 employees throughout New York, Maryland, Pennsylvania, Washington, D.C., Virginia, West Virginia, New Jersey, Florida, Delaware and Toronto, Canada (Deposits with M&T are not insured by the Canada Deposit Insurance Corporation (CDIC)).