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ADESA, Inc.

Title Clerk - Part-time

ADESA, Inc. - Lenoir City, TN


Summary: Reporting to the Office Manager, process incoming titles ensuring transferability to buyer in an efficient and accurate manner. Perform all duties assigned by the Office Manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.Job Description:Responsibilities and Duties:  1.     Provide prompt and courteous service.  Demonstrate friendliness and greet every customer as they enter and participate at the sale.  Maintain a professional appearance and work area consistent with the Handbook.2.     Be familiar with procedures for handling all aspects of customer complaints or disputes.  Resolve any customer complaints in a friendly, courteous manner.  Advise the Office Manager of all serious complaints or incidences.3.     Verify accurate title VIN number, odometer reading, release of liens, “free and clear” title and that titles contain no alteration.  Check vehicle titles for accuracy.  Ensure that titles are delivered to purchasing dealer.4.     Maintain knowledge of DMV laws and regulations as relate to vehicle titles.5.     Practice and promote teamwork at all times.  Set a good personal example of attitude and performance.6.     Recommend new customer services and procedures to the Office Manager.7.     Maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety.  Advise the Office Manager and Facilities of all breakdowns and maintenance needs immediately.  8.     Make sure all area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents immediately.Educational Requirements and Qualifications:  High School Diploma or GED preferred.  One (1) year title experience at a car dealership or auction preferred.Physical Requirements:The physical activity requirements of the position are Light Physical Work. Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.Constant – sitting, standing, watching, touching and fingering, listening, talking, graspingFrequent – walking, reaching, feeling, kneeling, stooping, crouching, lifting            Occasional – pushing, pullingPotential – running, jumping, yelling or other rapid or forceful movement in emergency situationsPhysical Working Condition: This position is subject to inside working conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with automobile operations and emissions.

7 days 6 hours ago

ADESA, Inc.

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Title Clerk - Part-time ADESA, Inc. - Lenoir City, TN, United States

   

Location: Lenoir City, TN

Company Profile:
ADESA provides customers a whole car auction solution. We serve two main client types: institutional customers and dealers. Our institutional customers include: Vehicle manufacturers Banks, credit unions and other financial centers Vehicle finance companies Vehicle rental companies Fleet management companies Insurance companies The dealers who consign and purchase vehicles at ADESA auctions are licensed franchises and independent wholesale dealers. Dealer consignment vehicles include over-aged dealer inventory and unwanted dealer trade-ins.