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The PNC Financial Services Group

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The PNC Financial Services Group - Allentown, PA

\u003Cdiv\u003E\u003Cstrong\u003EPosition Overview\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003E
\u003Cbr\u003EAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a\u003Cb\u003E part time\u003C/b\u003E\u003Cstrong\u003Ebilingual (English/Spanish) \u003C/strong\u003ETeller within PNC's Retail Branch organization, you will be based in \u003Cb\u003EAllentown, Pa.\u003C/b\u003E at the\u003Cb\u003E South Allentown\u003C/b\u003E branch.\u003C/div\u003E\u003Cdiv\u003E\u003Cstrong\u003EJob Profile\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003E
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\u003Cli\u003EDelivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.\u003C/li\u003E
\u003Cli\u003EIdentifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.\u003C/li\u003E
\u003Cli\u003EPerforms lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.\u003C/li\u003E
\u003Cli\u003EApplies product and procedural knowledge to solve customer's problems.\u003C/li\u003E
\u003Cli\u003EAdheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.\u003C/li\u003E
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\u003C/div\u003E\u003Cdiv\u003E\u003Cstrong\u003ECore Competencies\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003E
\u003Cbr\u003E\u003Cp\u003E\u003Cstrong\u003EManages Risk - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003ECustomer Focus - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.\u003C/li\u003E\u003C/ul\u003E
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\u003C/div\u003E\u003Cdiv\u003E\u003Cstrong\u003EJob Specific Competencies\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003E
\u003Cbr\u003E\u003Cp\u003E\u003Cstrong\u003ETech Savvy - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EAdvise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EProblem Solving - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EEffective Communications - Working Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EAccuracy and Attention to Detail - Working Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EUnderstanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EManaging Multiple Priorities - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EAbility to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EMatrix Management - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EAbility to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EFraud Detection and Prevention - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EUnderstanding Customer Needs - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EAddressing Customer Needs - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.\u003C/li\u003E\u003C/ul\u003E
\u003Cp\u003E\u003Cstrong\u003EBanking Products - Basic Experience\u003C/strong\u003E\u003C/p\u003E
\u003Cul\u003E\u003Cli\u003EKnowledge of and ability to provide products and services available through the retail banking branch.\u003C/li\u003E\u003C/ul\u003E
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\u003C/div\u003E\u003Cdiv\u003E\u003Cstrong\u003ERequired Education and Experience\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003E
\u003Cbr\u003ERoles at this level typically do not require a university / college degree or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.\u003C/div\u003E\u003Cdiv\u003E\u003Cstrong\u003EEEO Statement\u003C/strong\u003E\u003C/div\u003E\u003Cdiv\u003EPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law\u003C/div\u003E\u003Cdiv\u003EVEVRAA Federal Contractor\u003C/div\u003E\u003Cdiv\u003EWe Request Priority Protected Veteran and Disabled Referrals for all of our locations\u003C/div\u003E\u003Cimg src=\http://bs.serving-sys.com/serving/adServer.bs?cn=display\u0026amp;c=19\u0026amp;mc=imp\u0026amp;pli=23031753\u0026amp;PluID=0\u0026amp;ord=[timestamp]\u0026amp;rtu=-1\\u003E,datePosted:2018-05-11,employmentType:FULL_TIME,industry:Accounting/Finance,hiringOrganization:{@type:Organization,name:PNC},identifier:{@type:PropertyValue,name:PNC,value:1438141},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:ALLENTOWN,addressRegion:PA,postalCode:18101}}}

9 days 10 hours ago

The PNC Financial Services Group

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Teller The PNC Financial Services Group - Allentown, PA, United States

   

Location: Allentown, PA

Company Profile:
PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success. Retail Banking We provide deposit, lending, cash management and investment services to more than 6 million consumer and small business customers across 19 states and the District of Columbia. Customers can bank whenever and wherever they want via more than 2,600 branches, online and mobile services along with 9,000 ATM machines, many of which can be used to make deposits and cash checks. The award-winning Virtual Wallet® helps to save and spend smarter, and avoid unnecessary fees. Cash Flow InsightSM is an online resource for small businesses to track and manage cash flow.