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HCA Holdings, Inc

Telecom Operator - PT Mixed Shifts

HCA Holdings, Inc - Port Charlotte, FL

in

Port Charlotte

Florida

The PBX Operator/Telecomm Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.

Answers multiple incoming telephone lines.

Obtains necessary information and transfers calls to correct extensions.

Provides information to callers as appropriate.

Performs overhead paging.

Monitors all alarms located in PBX and notifies appropriate personnel as required.

Responds quickly and accurately to disaster and emergency situations as required, remaining calm.

Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.

Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.

Assist with maintaining cleanliness, safety and security of the PBX area.

Maintains confidentiality, security and integrity of patient and organizational data.

Ensures release of information is consistent with all privacy policies.

Orients and mentors new staff members.

Experience in customer service position.

Previous PBX experience is desirable.

Ability to fluently speak and understand English.

Previous experience in hospital setting preferred.

Ability to perform calmly, competently and quickly in emergency situations.

Customer service abilities.

Ability to perform work that requires frequent standing, bending, reaching and some lifting.

Job:

*Admitting Registration Clerical & Scheduling

Title:

Telecom Operator - PT Mixed Shifts

Location:

Florida-Port Charlotte-Fawcett Memorial Hospital - Port Charlotte

Requisition ID:

01371-7009

22 days 14 hours ago

HCA Holdings, Inc

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Telecom Operator - PT Mixed Shifts HCA Holdings, Inc - Port Charlotte, FL, United States

   

Location: Port Charlotte, FL

Company Profile:
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.