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Technical Support Analyst Job

PACCAR, Inc. - Kirkland, WA


May 30, 2018


Kirkland, WA, US



Job Functions / Responsibilities

Installation, maintenance and support of the PC infrastructure including hardware and software.

Assist customers with hardware and software problems and requests.

Operations’ responsibilities includes printing and distribution of reports, scheduling of mainframe jobs.

Identifies, researches, and resolves complex technical problems involving PCs and related hardware and software. Asset management, including purchasing, for IT hardware, software, and equipment.

Analyze existing operations, make recommendations for the improvement, and growth of the Infrastructure.

Liaison with the Information Technology Division to make sure implementations conform to published standards.

Installation, maintenance and support of 3rd party applications.

Manages mobile equipment

Qualifications & Skills

3 - 5 years’ experience.

Strong technical knowledge in several of the following areas: network hardware and PC operating systems, Smart Devices, Electrical Testers, DC Tools, PLC’s, hardware, protocols, and standards, including 802.11X, WiMAX, WiMax, TCP/IP, WINS, DNS, DHCP, DFS, AD and replication.

Excellent interpersonal skills.

Ability to conduct and direct research into IT issues and products as required.

Proven analytical, evaluative, and problem-solving abilities.

Extensive experience working in a team-oriented, collaborative environment.

Technical Skills and Certifications: MCP, MCSE

Bachelor’s degree preferred

Nearest Major Market:


Nearest Secondary Market:


Job Segment:

Technical Support, Help Desk, Information Technology, Mainframe, Electrical, Technology, Engineering

25 days 10 hours ago



Technical Support Analyst Job PACCAR, Inc. - Kirkland, WA, United States


Location: Kirkland, WA

Company Profile:
PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. The company also provides customized financial services, information technology and truck parts related to its principal business.