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Medtronic, Inc.

Technical Implementation Specialist

Medtronic, Inc. - Minneapolis, MN

Job Description:

Careers That Change Lives

This role will play a part in driving growth in Connectivity and Insights by implementing software solutions for our customers. Manages and completes the implementation of Paceart Software solutions and HL7 interfaces at client sites. Partners with an Application Implementation Specialist colleague to provide customers with education and consultation services throughout the duration of the implementation. Manages multiple implementation projects simultaneously, ensuring tasks are performed according to the project plan. In addition to customer facing projects, this role will act as a representative on internal cross functional teams and provide voice of the customer feedback to the business and product development team.

A Day in the Life

Hold kick-off call and weekly status calls with IT and clinic staff

Provide clear direction to customers on responsibilities of each member of the project team

Verify technical requirements have been met by clinic using established criteria

Obtain copy of the database from clinic for development team to complete test database migration

Install, configure and verify test environment

Upload migrated test database

Verify database conversion accuracy with clinic

Configure and test HL7 interface - including ADT, SIU, and ORU messages with customer's EMR

Install, configure and verify production environment

Obtain copy of database from clinic for development team to complete final production database migration

Upload migrated production database

Ensure connectivity to clinic's remote monitoring sites is established

Complete technical tasks and provide technical support at go-live

Complete required project documentation in Salesforce.com

Report customer complaints in compliance with established complaint handling procedures

Periodic travel to customer locations (20%) Must Have: Minimum Requirements

Bachelor's Degree

3 years experience in a customer facing role in a training and education, IT, or workflow consulting in the software, healthcare or consulting industries (1 year experience with Master's degree)

Experience with project management working with individuals across multiple levels and roles within an organization

Microsoft Office Suite Nice to Have:

Medtronic experience

Previous experience implementing and training on software products in a healthcare, software or consulting industries

Field experience in Medical device industry

Experience with hospital system implementations with HL7 interfaces to common healthcare integration engines and working with blended teams of on-site and remote resources

SQL experience

Experience installing, configuring, troubleshooting and configuring Microsoft Server, SQL, IIS, SQL Server

Understanding HIPAA related policies and experience adhering to compliance standards during integration implementation. About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:http://www.uscis.gov/e-verify/employees

16 days 3 hours ago

Medtronic, Inc.

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Technical Implementation Specialist Medtronic, Inc. - Minneapolis, MN, United States

   

Location: Minneapolis, MN

Company Profile:
Medtronic, Inc. manufactures and sells device-based medical therapies worldwide. The company operates in two segments, Cardiac and Vascular Group, and Restorative Therapies Group. The Cardiac and Vascular Group’s products include pacemakers; implantable defibrillators; leads and delivery systems; ablation products; electrophysiology catheters; products for the treatment of atrial fibrillation; information systems for the management of patients with cardiac rhythm disease management (CRDM) devices; coronary and peripheral stents and related delivery systems; therapies for uncontrolled hypertension; endovascular stent graft systems; heart valve replacement technologies; cardiac tissue ablation systems; and open heart and coronary bypass grafting surgical products. The Restorative Therapies Group offers products for various areas of the spine; bone graft substitutes; biologic products; trauma, implantable neurostimulation therapies, and drug delivery devices for the treatment of chronic pain, movement disorders, obsessive-compulsive disorder (OCD), overactive bladder, urinary retention, and fecal incontinence and gastroparesis; external insulin pumps; subcutaneous CGM systems; products to treat conditions of the ear, nose, and throat; and devices that incorporate advanced energy technology. It also manufactures and sells image-guided surgery and intra-operative imaging systems; and provides Web-based therapy management software solutions. The company serves hospitals, physicians, clinicians, and patients in approximately 140 countries. Medtronic, Inc. was founded in 1949 and is headquartered in Minneapolis, Minnesota.