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Marsh & McLennan Companies

Technical Account Manager (1724CMMA)

Marsh & McLennan Companies - Greenville, SC


MMA Mid-Atlantic – Greenville, SCTechnical Account ManagerMarsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner. Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.Responsibilities• Reviews Experience Modification Analysis• Prepares Premium/Loss Analysis• Provides prompt, courteous, knowledgeable service with client contact, as needed• Processes new business/renewals, endorsements, certificates, cancellations, audits, interim reports and other transactions, as required within agency guidelines, workflows and standards• Distributes mail and provide other office support, as required• Ability to rate, as required• Resolves applicable Accounting Discrepancies• Exhibits competent coverage knowledge and policy-checking skills• Assists the department in writing new business and renewals, as requested, through application assembly, setting up files, assembling proposals, issuing binders I.D. cards, etc., in accordance with agency standards• Determines reasons for requests for cancellations, act to save accounts in accordance to agency standards and workflows• Maintains client files on computer system and use computer system to perform all transactions• Remains aware of opportunities for adding new business to existing accounts or to cross-sell business to other departments• Keeps up to date on rates, forms, and coverage changes through bulletins and circulars• Performs all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions• Participates in seminars and other training to maintain required licenses and for knowledge and skill development, including E & O Seminars• Interacts with high level clientele and members of the organization in a positive professional manner• Provides assistance to other employees and performs various administrative and other duties as needed Qualifications• Excellent communication and customer service skills • Highly organized and able to manage multiple priorities• Logical thinking and problem solving skills• Detail orientation• Technology savvy and fully proficient in web browser software and Microsoft Office products Requirements• 4 years related experience in an insurance agency or brokerage environment and demonstrated knowledge of Commercial Lines coverage• High School Graduate or General Education Degree (GED). Associates or Bachelor’s degree preferred • P&C licensure (Property & Casualty) or ability to obtain within 90 days of employment required

17 days

Marsh & McLennan Companies

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Technical Account Manager (1724CMMA) Marsh & McLennan Companies - Greenville, SC, United States

   

Location: Greenville, SC

Company Profile:
Marsh & McLennan Companies is the premier global professional services firm providing advice and solutions in risk, strategy and human capital. Through our market leading brands, colleagues in more than 100 countries help clients identify, plan for and respond to critical business issues and risks. Risk and Insurance Services Marsh is the world leader in delivering risk and insurance services and solutions to clients. It provides global risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services for businesses, public entities, associations, professional services organizations, and private clients. Marsh is organized by client, industry, and risk categories to facilitate the global delivery of highly specialized products and services covering a wide spectrum of risks.