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Massachusetts Mutual Life Insurance Company

Systems Analysis Director

Massachusetts Mutual Life Insurance Company - Springfield, MA


Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



The Product, Marketing and Brokerage technology team of MassMutual’s Financial Alliance (MMFA) seeks a System’s Analysis Director. This person will direct, manage, plan and administer the operational and administrative activities associated with the running of the Systems Analysis, Systems Analysis Programming and/or Application Programming organizations. May lead one or multiple work cells to deliver business outcomes (strategic, operational and BAU), with accountability for both the delivery and functioning of the work cells. Develop technology and project objectives for a department or functional area; participates as member of the management team that develops strategies for the larger organization. Contribute to the development of financial and resource planning needed to achieve department business objectives. Manage available resources at the single or multi- departmental level. Mentor and/or direct less experienced managers. Coordinate technical studies and evaluations of business area needs and technological alternatives with other systems management and business area managers. Select, manage, develop, coach, and motivate staff members. Coordinate planning, implementation and documentation activities with client area (s.), staff, and other technical management. Consult with client management in the analysis of short and long-range business requirements and recommends innovations that anticipate the future impact of changing business requirements.

The candidate will be responsible for soliciting and documenting business requirements, understanding of technical dependencies, and helping to envision creative solutions to both business and technical challenges. Candidate must be team-oriented and possess excellent written, verbal, and communication skills.


•Manages a team/unit performing highly specialized functions, or oversees the daily operation of teams/units with highly seasoned exempt and possibly some non-exempt employees, which involve multiple service requirements

•Has latitude in decision making affecting operations of Company

•Establishes, directs and implements medium range work plans or goals for specific work groups managed

•May oversee other Mgrs.

•Individual typically has 5 years related work experience and 3 years of management experience and may have significantly more

•Participates as member of the organization’s management team contributing to the development of strategies and business goals


•At least 5 years’ of related work experience

•Experience with developing objectives and leading others

•Ability to work in a collaborative environment and can work on multiple different assignments at once

•Ability to own and drive system analysis of concurrent initiatives

•Bachelor degree required

•Candidates must be authorized to work in the U.S.


•5 years’ of either systems or leadership experience preferred

•Experience with financial services products

•Understanding of Business Process Outsourcing arrangements

•Perform strategic planning for large scale projects

•Experience with workload balancing

•Ability to mentor others

•Highly organized and collaborative

•Master degree preferred

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer:

We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity:

We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People:

We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively:

We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results:

We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google , Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)

8 days 11 hours ago

Massachusetts Mutual Life Insurance Company


Systems Analysis Director Massachusetts Mutual Life Insurance Company - Springfield, MA, United States


Location: Springfield, MA

Company Profile:
Massachusetts Mutual Life Insurance, known affectionately as MassMutual, brings a multitude of financial services to its membership base. A leading US mutual life insurer, the firm provides life policies, annuities, money management, and retirement planning to individuals and businesses in the US and abroad. Founded in 1851, MassMutual also offers disability income insurance, long-term care insurance, structured settlement annuities, and trust services. Its subsidiaries include OppenheimerFunds (mutual funds), Baring Asset Management (international investment), and Babson Capital Management (investor services) with its Cornerstone Real Estate Advisors (real estate investment management) subsidiary.