Support Specialist-Level 1-Registration DeskCintas Corporation - Mason, OH
Requisition Number: 16261
Cintas is currently looking for a Support Specialist-Level 1-Registration Desk for the User Registration Team within IT. The Support Specialist is responsible for: providing support and service for technical area of responsibility; identifying, prioritizing, and determining resolutions to reported problems with a focus on elimination of calls and known issues; assisting with troubleshooting complex issues; act as second level support to the Cintas Service Desk for technical areas to which they are assigned; maintaining documentation; working with applications team to ensure proper Key Performance Indicators (KPIs) are identified, tested, documented, and agreed upon; planning and prioritizing workload to meet deadlines while multi-tasking and tracking status on several efforts at once; and focusing strongly on customer service while working in a fast-paced environment.
*Minimum 1 year of experience supporting end users *Minimum 1 year of experience working with Active Directory
*Experience with AS400 user provisioning *Experience with Courion *Experience with SQL queries *Experience in a call center environment for a large organization *Experience with scripting languages such as PowerShell
High School Diploma/GED (+11 years)
Our employee-partners enjoy:
*Competitive Pay *401(k)/Profit Sharing/ESOP *Medical, Dental and Vision Insurance Package *Disability and Life Insurance Package *Paid Time Off and Holidays *Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY(tm) to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.
To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready(tm) for limitless opportunities at Cintas?
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Information Technology
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
22 days 6 hours ago
applySupport Specialist-Level 1-Registration Desk Cintas Corporation - Mason, OH, United States
Cintas Corporation provides corporate identity uniforms and related business services for approximately 1 million businesses primarily in North America, Latin America, Europe, and Asia. The company operates in four segments: Rental Uniforms and Ancillary Products; Uniform Direct Sales; First Aid, Safety and Fire Protection Services; and Document Management Services. The Rental Uniforms and Ancillary Products segment rents and services uniforms and other garments, including flame resistant clothing, mats, mops and shop towels, and other ancillary items; and provides restroom cleaning services and supplies, and carpet and tile cleaning services. The Uniform Direct Sales segment is involved in the direct sale of uniforms and related items. The First Aid, Safety, and Fire Protection Services segment offers first aid, safety, and fire protection products and services. The Document Management Services segment provides document destruction, document imaging, and document retention services. The company offers its products and services through its distribution network and local delivery routes, or local representatives to small service and manufacturing companies, as well as corporations. Cintas Corporation was founded in 1968 and is headquartered in Cincinnati, Ohio.
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