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Manpower US

Supervisor Patient Accounts

Manpower US - West Allis, WI

Shift Start Time 7:30am

Shift End Time 4:00pm

Shift Comments 3 month assignment, 1st shift hours . Experience: Supervisor Accounts Receivable, Analytical, Homecare and/or Durable Medical Equipment or Extensive revenue cycle experience. Experience in DME billing, managing accounts receivable in a medical practice or hospital setting.

Oversees the daily operations of patient accounting to ensure an accurate, timely accounts receivable process. Oversees one or more of the following functions: customer service, insurance verification, claims processing, refunds, follow-up, and cash applications.

Major Responsibilities Assesses employee training needs and coordinates with the training department to ensure appropriate development.

Responsible for operating within budget limitations and authorized staffing levels.

Oversees patient accounting operations with the primary focus of ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement and reduce accounts receivables.

Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality.

Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies.

Initiates and implements improvements to billing systems, including pursuing and developing improved collection techniques within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement.

Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency. Proactively manages receivables through procedural innovations and employee motivation, which minimizes receivables and bad debt expense.

Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

Responsible for understanding and adhering to the Aurora Health Care Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Aurora's business.

Licensure, Registration and/or Certification Required None Required

Education Required High School Graduate or equivalent

Experience Required Typically requires 3 years of experience in patient financial accounting, including experience at a lead or senior level

Knowledge, Skills and Abilities Required Demonstrated proficiency and knowledge of revenue cycle processes and health care patient accounting practices and procedures.

Demonstrated ability to manage multiple projects simultaneously and supervise patient accounting functions.

Demonstrated ability to develop and implement procedural and quality improvements within patient accounting environments.

Previous experience leading a patient accounting team.

Knowledge of regulations related to patient accounting practices.

General knowledge of business, finance, human management, and operations.

Excellent organizational, analytical and problem-solving skills.

Ability to work collaboratively with other departments and external organizations.

Excellent written and verbal communication skills and the ability to communicate effectively with all levels of employees and management. Ability to effectively address difficult and controversial issues.

Physical Requirements & Working Conditions Operates all equipment necessary to perform the job.

Exposed to normal office environment.

Exposed to road, weather and normal travel hazards.

Miscellaneous This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Requirements

10 days 16 hours ago

Manpower US


Supervisor Patient Accounts Manpower US - West Allis, WI, United States


Location: West Allis, WI

Company Profile:
ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors through four main brands and offerings: ManpowerGroup Solutions, Experis, Manpower and Right Management.