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Porch

Strategic Account Manager

Porch - Seattle, WA

Description

As a Strategic Account Manager, you will play a key role in the development and growth of our strategic midmarket and enterprise partner companies. You are ultimately responsible for the success of the clients assigned to your portfolio. You will interact with the business owners and key stake holders on a regular basis to ensure we’re driving the results needed for their business to see profitable results from their partnership with Porch.

Responsibilities:

Establishing and maintaining partner relationships

Onboarding, support, technical troubleshooting, revenue growth, and reporting

Managing growth opportunities within your book of business to generate revenue

Strong business acumen required. Capable of generating business conversations using data models and discussions that help you manage expectations and grow your managed book of business.

Be the voice and advocate of the home professional (our customer) - Work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, to test any new product ideations and ultimately improve home professional satisfaction

Proactively influence team culture by actively participating in team and company activities and opportunities for feedback

About you:

Experienced: You have a minimum of 3-5 years inside sales experience, account management, or renewal experience, experience with preferred partners. Experience working with companies between 15 and 100 million dollars in gross annual revenue. You understand business and can hold your own when interacting with business owners and senior staff members. You have working knowledge of Salesforce.com or a similar CRM and love using data to inform and make decisions.

Expert Communicator: You excel at communicating the Porch story to partners, and can fluidly adapt this story for each partner. Builds appropriate rapport to manage constructive and effective relationships and relates well to all kinds of people. Can write clearly and succinctly in a variety of communication settings and styles and gets messages across that have the desired effect. Strong listening skills and ability to accurately restate the opinions of others.

Problem Solver: You solve one problem after the next in the pursuit of building something great. You love the challenge of tackling difficult situations and finding solutions to meet partner needs. Can negotiate skillfully in tough situations and win concessions without damaging relationships.

Ambitious: You thrive in an environment with nascent products and processes, and are driven to stand up new businesses with limited information.

Always Learning: You seek feedback for improvement, are open to criticism and aren’t defensive. Doesn’t wait for others to open doors and make things happen for self. Learns from peer successes and seeks out best practices for continued self-improvement.

Results driven: You are bottom-line and metrics oriented and can be counted on to exceed goals successfully.

Preferred Education and Experience:

3-5 years inside sales experience or account management

Preferred bachelors degree

Working knowledge of Salesforce.com or a similar CRM

Intermediate to advanced spreadsheet skills

Strong references of your work history

16 days 4 hours ago

Porch

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Strategic Account Manager Porch - Seattle, WA, United States

   

Location: Seattle, WA

Company Profile:
About a year ago, our CEO Matt Ehrlichman was working on his first home in Seattle trying to find the right professionals. One website had great inspiration but no professionals. Another site had professionals but no reviews from neighbors or friends. Matt spent the next month searching the internet and asking his network for ideas and referrals and finally paused with frustration. Although there was a lot of information available, Matt realized that nobody had organized inspiration, project data, or word-of-mouth referrals in one place. Being the entrepreneur that he is, Matt decided to start an online home-improvement network... and Porch was born! We believe that home improvement should be simple. So at Porch, we empower people to find professionals and discover what's possible.