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Lennox International Inc.

Strategic Account Manager, Retail

Lennox International Inc. - Richardson, TX

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

Under general supervision, responsible for maintaining a successful relationship with one or more large retail partner, as well as working with field sales and participating dealers to maximize sales opportunities. Maintains key relationships and grows business with one or more assigned national or global retail accounts. Partners with the retail customer in marketing initiatives, product placement, dealer relationships, and expansion to new stores. Assists in developing and implementing retail program guidelines and training for the field sales organization and participating dealers. Assists in launching specific consumer promotions or offers with retail partners. Assists with development and production of program literature, store displays, and other creative collateral. Ensures field sales, participating dealers and assigned retail partners resolve end-consumer issues in a timely and equitable fashion. Recommends and implements strategies or programs to increase profitable sales through retail channel partners.


Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience. Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.

6 days 17 hours ago

Lennox International Inc.


Strategic Account Manager, Retail Lennox International Inc. - Richardson, TX, United States


Location: Richardson, TX

Company Profile:
We share a mission... To provide climate control solutions for the heating, air conditioning, and refrigeration markets, delivering value through the efforts of talented people and a spirit of innovation, To conduct our business with the highest standards of integrity in what we say and do, the products we make, the services we provide, the way we act, and the way we treat others, and To build a company in which people have a sense of pride and commitment