Live chat
Ross Stores, Inc.

Store Protection Specialist

Ross Stores, Inc. - Gaithersburg, MD

Job DescriptionJob DescriptionGENERAL PURPOSE :This position provides a visible presence at the store entrances/exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers. Responsible for greeting customers, deterring opportunity for theft by a command physical presence , and monitoring employee bag inspections. Partner with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage. Must embrace company values, display strong customer service skills, and have a mentality to protect the Ross treasure.ESSENSTIAL FUNCTIONS:- Mitigating Theft & FraudMonitor entrances/exits and sales floor for potential theft by identifying suspicious behavior.Gather theft indicators and use internal or external intelligence to impact shortage trends. Effectively communicate to store leadership and Loss Prevention.- Maintaining a Safe & Secure EnvironmentProvide visible presence at store entrances/exits and on sales floor in a company issued vest, monitoring for potential safety issues.Provide assistance to store leadership to maintain a safe and secure environment for associates and customers.- Minimizing Operational ShortageIncrease store awareness on effective processes to minimize operational shortage.Train and educate on shortage reduction initiatives.Observe proper checkout procedures for customers and associates- Developing Great Teams & PartnershipsProvide great customer service by greeting customers and answering questions.Regular involvement with internal and external partners.- Other duties as assigned to support Loss Prevention initiatives.For more information please visit for a list of qualifications, special skills, competencies, and physical requirements for the desired position.  Additional Info Job Industries Retail

11 days 16 hours ago

Ross Stores, Inc.


Store Protection Specialist Ross Stores, Inc. - Gaithersburg, MD, United States


Location: Gaithersburg, MD

Company Profile:
Looking for a new spring dress? Get the same dresses you see at department stores for a fraction of the price. Fall in love with florals, make a statement in a sheath dress, or go bold with brights. Find them all at Ross.