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DAT Solutions.

Sr Operations Manager

DAT Solutions. - Beaverton, OR

\u003cp\u003eDAT Solutions, a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a Senior IT Infrastructure \u0026amp; Operations Manager to join our team in Beaverton, Oregon.\u003c/p\u003e
\u003cp\u003eDAT Solutions is looking for an enterprising and technical leader to transform its IT Operations into a world class services organization in a manner that supports continuous growth and learning while achieving the business goals. \u0026nbsp;The Senior IT Operations Manager will lead and manage both strategic and tactical operations, develop and refine processes, and manage day to day operations to ensure our service level commitments are being met. This hands-on Information Technology leader is a key member of the IT leadership team and will help us complete our migration to the cloud, maintain our enterprise, maintain core infrastructure and build, manage our helpdesk and provide critical cross functional service relationships.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEssential Responsibilities / Duties:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eMaintain the IT Service infrastructure for the company to include all aspects of technology operations (including Help Desk, Availability and Incident Management, Data Center and Cloud services, Core infrastructure services (compute, storage, network, database administration, etc..as well as \u0026nbsp;business continuity/disaster recovery, etc.).\u003c/li\u003e
\u003cli\u003eEstablish SLAs and KPIs aligned to business objectives and exercise independent judgment to escalate issues for resolution and meet commited service level agreements.\u003c/li\u003e
\u003cli\u003eAccountable for class and quality of services for all Corporate and Revenue generating \u0026nbsp;solutions delivered.\u003c/li\u003e
\u003cli\u003eEnsuring compliance with security and regulatory requirements such as SOX and PCI\u003c/li\u003e
\u003cli\u003eLeadership and development of a diverse team.\u003c/li\u003e
\u003cli\u003eDeveloping, building, and sustaining strong working relationships and partnerships with IT customers.\u003c/li\u003e
\u003cli\u003eDeveloping effective, efficient, and rigorous processes and methodologies which include monitoring and reporting.\u003c/li\u003e
\u003cli\u003eDeveloping system and organizational roadmaps that ensure business and service continuity.\u003c/li\u003e
\u003cli\u003eCollaborating and working with other IT groups while providing key inputs and guidance for the overall management of IT.\u003c/li\u003e
\u003cli\u003eManagement of key vendors, contractors, and cloud providers.\u003c/li\u003e
\u003cli\u003eManaging annual financial planning and budgets for the IT Operations team.\u003c/li\u003e
\u003cli\u003eOversee procurement of software and hardware and management of IT assets and inventory.\u003c/li\u003e
\u003cli\u003eProvide oversight on Asset Management, Change Management, and configuration management\u003c/li\u003e
\u003cli\u003eMaintain appropriate operational information assurance posture for programs\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eQualification / Experience:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eBachelor\u0026rsquo;s degree in Computer Science, Business, \u0026nbsp;or a technology-related field preferred\u003c/li\u003e
\u003cli\u003e5 years of work experience within IT Service Management areas with demonstrated understanding of IT Service Management (ITSM), IT Infrastructure Library (ITIL), and Configuration Management Database (CMDB)\u003c/li\u003e
\u003cli\u003e5 Years working with IT Service Management tools such as Service Now, Remedy,\u003c/li\u003e
\u003cli\u003e5 Years working experience in Vendor and 3rd Party Management\u003c/li\u003e
\u003cli\u003e5 years Experience in a 24x7x365 IT operational model.\u003c/li\u003e
\u003cli\u003e5 years in a leadership role, team building, mentoring, and professional planning\u003c/li\u003e
\u003cli\u003e3-5 years Experience supporting highly virtualized hybrid cloud applications and environments.\u003c/li\u003e
\u003cli\u003eStrong experience with Office productivity tools such as MS Office, Open Office, or Google G-Suite.\u003c/li\u003e
\u003cli\u003eExperience supporting Microsoft products ( Server, Office365, AD), Cisco networking, VMWare, Linux\u003c/li\u003e
\u003cli\u003eStrong knowledge of networking fundamentals, hypervisors, helpdesk systems and processes, collaboration platforms, firewalls.\u003c/li\u003e
\u003cli\u003eExcellent partnering and collaboration skills.\u003c/li\u003e
\u003cli\u003eExceptional communication, both written \u0026amp; verbal; that includes very good listening skills and an open attitude and acceptance to coaching and being coached.\u003c/li\u003e
\u003cli\u003eAbility to evangelize and educate on process and strategy.\u003c/li\u003e
\u003cli\u003eAbility to identify and solve problems creatively to ensure satisfactory user experience.\u003c/li\u003e
\u003cli\u003eExcellent business acumen and strategic thinking.\u003c/li\u003e
\u003cli\u003eBudget planning and forecasting and managing expenses to plan.\u003c/li\u003e
\u003cli\u003eExperience with implementing or supporting business continuity and disaster recovery programs.\u003c/li\u003e
\u003cli\u003eAnalytical and problem solving skills, with the ability to determine and implement solutions.\u003c/li\u003e
\u003cli\u003eStrong Vendor Management skills.\u003cbr /\u003e\u003cbr /\u003e\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eAbout DAT\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eDAT operates the largest truckload freight marketplace in North America. Transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights derived from 141 million forecasted freight matches in 2017, and a database of $33 billion of market transactions.\u003c/p\u003e
\u003cp\u003eThe Original Load Board - Trusted Since 1978\u003c/p\u003e
\u003cp\u003eThe company was established in 1978 as the Dial-A-Truck (DAT) load finder service at Jubitz\u0026reg; truck stop in Portland, OR.\u003c/p\u003e
\u003cp\u003eDAT Solutions offers competitive compensation and an excellent benefit package that includes medical, dental and vision coverage, flexible savings accounts, 401K, Life and AD\u0026amp;D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program. Participation is limited to regular full-time employees.\u003c/p\u003e
\u003cp\u003eDAT Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA M/F/Vet/Disability.\u003c/p\u003e
\u003cp\u003eSponsorship and relocation assistance are not offered at this time for this position. \u0026nbsp;\u003c/p\u003e
\u003cp\u003eAll referrals and r\u0026eacute;sum\u0026eacute;s are managed exclusively through the Human Resources Department. DAT Solutions will not consider unsolicited r\u0026eacute;sum\u0026eacute;s from vendors including search firms, fee-based referral services and/or recruitment agencies.\u003c/p\u003e
\u003cp\u003eFor additional information, see www.DAT.com/company\u003c/p\u003e

80 days 11 hours ago

DAT Solutions.

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Sr Operations Manager DAT Solutions. - Beaverton, OR, United States

   

Location: Beaverton, OR

Company Profile:
DAT Solutions provides actionable information to the most extensive network of transportation professionals in North America. It is a trusted source of information on supply and demand trends, as well as benchmarking, forecasting, and capacity planning critical to operational efficiency.