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Charles Schwab & Co., Inc

Sr Manager, Third Party Supplier Oversight (Banking & Trust Services) - Military veterans preferred

Charles Schwab & Co., Inc - Phoenix, AZ

\t\t Description: Phoenix - AZ, PHX4750A, 4750 E Francisco, 85044-5359Brittany Steichen0817-35694We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client\u2019s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of \u2018own your tomorrow\u2019 every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all.\u00a0 As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.Banking & Trust Services (BTS) is the business enterprise within Schwab overseeing Charles Schwab Bank and the Charles Schwab trust companies.\u00a0 The BTS organization offers deposit, loan and trust products to Schwab clients who are looking for holistic wealth management solutions that complement their brokerage activities.\u00a0 The integrated banking and brokerage services represent the strong value proposition we offer our clients.\u00a0Charles Schwab Bank is a full-service bank that offers a range of competitive deposit and lending products.\u00a0 In 2003, we launched Schwab Bank as a bank for investors, and it has grown to be the 12th largest bank in the United States.\u00a0 Our goal is to offer a banking experience that complements the Schwab brokerage capabilities, providing banking products tailored to meet our clients\u2019 unique needs as investors, all in one convenient location.\u00a0 Consistent with the brand, we offer exceptional client experience.Our Opportunity:The Banking and Trust Services Third Party Management (aka: vendor management) \u2013 Senior Manager is responsible for orchestrating the oversight and execution of the Bank\u2019s Third Party program for Bank product and services third parties.\u00a0 This includes negotiating and managing external relationships and inter-affiliate (23B) agreements for Banking and Trust Services to reflect accurate services and pricing, to monitor and ensure that contractual commitments are fulfilled, monitor service delivery and to appropriately assess risks, service issues, and/or regulatory compliance.\u00a0 The Banking and Trust Services Third Party Management \u2013 Senior Manager will follow a risk-based approach to Banking and Trust Services Third Party Management and plays a key role in the accuracy, efficiency, and quality of services being provided to the clients.\u00a0 This position ensures compliance with the Schwab Banking and Trust Services policies and procedures, as well as all applicable state and federal banking regulations.\u00a0What you\u2019ll do:
Manage contractual work for outsourced Banking and Trust Services products and services according to the Schwab Third Party Service Provider Risk Management Policy
Work with the\u00a0 business owners to source new third parties as needed
Drive completion of\u00a0 third party planning, due diligence, risk assessments, negotiations, and termination activities as outlined in the Bank Outsourcing and Oversight Management \u00a0Program
Enhance and improve contract negotiation and renewal processes and methodologies
Fulfill a critical role in coordinating and facilitating contractual discussions working closely with the Business, Corporate Legal Services, Risk and Compliance groups
Ensure that a Non-Disclosure Agreement is in place before in-depth business meetings with potential third parties
Assist with the risk assessment and the due diligence process for new third parties
Coordinate with the appropriate groups for Requests for Information (RFI), Requests for Quotes (RFQ) or Requests for Proposals (RFP)
Work on new contract proposals, contract renewals, amendments and work orders

Provide end-to-end ownership of\u00a0 third party risk management life cycle for Third Parties
Execute a risk-based engagement and monitoring consistent with the third party outsourcing program, OCC guidance and Enterprise Risk Management Policies
Develop risk based processes and methodologies in accordance with Banking and Trust Services policy, programs, standards and expectations
Produce robust governance and oversight reporting consistent with risk taxonomy, executive and program requirements
Execute the third party risk management life cycle to include planning, due diligence, negotiation, ongoing monitoring, and termination
Contribute to ongoing departmental third party outsourcing program development efforts to ensure continuous process improvement and efficiencies
Ensure satisfactory outcomes from regulatory exams and audits
Maintain current regulatory expertise and develop strategies to ensure compliance

Maintain the third party portfolio repository for all Third Parties
Identify, log and assess new and existing third parties to determine risk exposure and monitoring needs
Maintain a comprehensive master repository of third party information, types and activity risk analyses for departmental use and governance reporting
Build annual schedule of program execution activities to ensure timely delivery of all deliverables

Oversee ongoing third party monitoring work according to the Third Party Service Provider Risk Management Policy
Work with business owners and subject matter experts on issues and escalations
Drive completion of all third party ongoing monitoring activities as outlined in the Bank Outsourcing and Oversight Management Program
Define and implement new methods for ensuring standard definition and adherence to service level objectives for inclusion in third party agreements
Assess third party ongoing financial and commercial viability and identify associated risks
Monitor third party performance for consistency with service level expectations
Develop mitigation strategies and plans as needed
Resolve relationship issues as they arise
Conduct Annual service review with Banking and Trust Services Business Executives

Contribute to the oversight of the Bank Outsourcing and Oversight Management Program and Third Party Service Provider Risk Management Policy
Review and request refinement to existing policies and program materials
Ensure that the 23B and external agreements are renewed on time

Build strong relationships with external and internal business partners to achieve goals
Partner with various departments such as legal, product management, compliance and CS&Co\u2019s third party outsourcing team to ensure successful negotiation of contracts and to facilitate ongoing monitoring
Build strong working relationships with the inter-affiliate service providers as well as the external third party account management teams
Participate in meetings with the Banking and Trust Services Management team for escalated third party issues

Provide representation as needed for Schwab Banking and Trust Services projects and audits
Participate, track and oversee projects that impact third parties
Coordinate meetings between the project team and the third party when needed
Work with Internal Audit for scheduled audits that involve the services provided by 23B or external third parties

Create and implement new 23b agreements for a new line of business under existing framework
Work closely with business partners to determine services and service level standards\u00a0\u00a0\u00a0
Initiate, plan, execute and control the work for quality and on time oversight implementation

Ensure robust standard and special purpose reports are designed to provide the Board, Banking and Trust Services Management and appropriate committees with information to evaluate risk, compliance and performance of Third Parties.
Provide periodic updates to the Board, Banking and Trust Services Management and appropriate committees on the status of the testing and monitoring program.
Assist with federal banking regulatory exams, including advance preparation and coordination of requested information.
Other duties as may be assigned\u00a0

What you have:
7 years experience negotiating business to business agreements in the financial industry
5 years experience in retail banking operations and knowledge of financial regulations, particularly those relating to third party management
Expertise in building relationships to work across multiple departments, including key business stakeholders and attorneys to negotiate agreements
Ability to work in a fast-paced team environment.\u00a0 Requires excellent time management skills, managing multiple competing priorities, and identifying and implementing solutions to address critical needs
Strong analytical skills, ability to research problems, determine root causes and solutions
Excellent written and verbal communication, including creation of written executive summaries and PowerPoint presentations
Ability to translate business needs into business requirements, and then implement
Bachelor\u2019s Degree required; Advanced degree preferred

You demonstrate these behaviors:
Attention To Communication: \u00a0Ensuring that information is passed on to others who should be kept informed.
Building Collaborative Relationships: \u00a0The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.
Diagnostic Information Gathering: \u00a0Identifying the information needed to clarify a situation, seeking\u00a0that information from appropriate sources, and using skillful questioning to draw out the information\u00a0when others are reluctant to disclose it.
Forward Thinking: \u00a0Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies.
Influencing Others: \u00a0The ability to gain others\u2019 support for ideas, proposals, projects, and solution

What you\u2019ll get:
Comprehensive Compensation and Benefits package
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life

\u00a0Learn more about Life@Schwab.Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. \t\t Job Specifications

Relocation Offered?:
No

Work Schedule:
Days

Languages:
English - spoken

Current Licenses / Certifications:
None

Relevant Work Experience:
Regulatory, Risk Analysis, Banking-2-5 yrs

Position Located In:
AZ - Phoenix

Education:
BA/BS

Job Type:
Full Time

\t\t\t\t\t\t Category:Risk Management \t\t Activation Date: Monday, October 16, 2017 \t\t Expiration Date: Friday, November 17, 2017 \t\t Apply Here \t
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Charles Schwab & Co., Inc

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Sr Manager, Third Party Supplier Oversight (Banking & Trust Services) - Military veterans preferred Charles Schwab & Co., Inc - Phoenix, AZ, United States

   

Location: Phoenix, AZ

Company Profile:
The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC, offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Schwab Advisor Services™ serves independent investment advisors and includes the custody, trading, and support services of Schwab. Independent investment advisors are not owned, affiliated with, or supervised by Schwab. Schwab Retirement Plan Services, Inc. and Schwab Retirement Plan Services Company provide recordkeeping and related services with respect to retirement plans. Charles Schwab received the highest numerical score in the J.D. Power 2016 Full Service Investor Satisfaction Study, based on 6,006 responses from 20 firms measuring opinions of investors who used full-service investment institutions and we are surveyed in January 2016. To arrive at the top 50 Most Admired Companies overall (our “All-Stars”), Korn Ferry Hay Group asked 4,000 executives, directors, and securities analysts who had responded to the industry surveys to select the 10 companies they admired most. They chose from a list made up of the companies that ranked in the top 25% in last year’s surveys, plus those that finished in the top 20% of their industry. Anyone could vote for any company in any industry. The difference in the voting rolls is why some results can seem anomalous. For example, St. Jude Medical ranks No. 40 on the overall Most Admired list, returning after a two-year hiatus. But within the medical products and equipment subgroup, St. Jude Medical, based on its peers’ responses, missed the “Industry Standouts” cut by ranking in the bottom half of the group. (0416-EXLH) Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.