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Sr. Manager, Quality - Amazon Alexa Communication, Inc. - Seattle, WA

Sr. Manager, Quality - Amazon Alexa Communication




DESCRIPTION Alexa is the name of the Amazon cloud service that powers Echo, the groundbreaking Amazon device designed around your voice. Echo is always ready - talk to friends and family with Alexa calling and messages or just ask for information, music, news, weather, and more. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. No matter what the role, we're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. The Role: As Senior Manager of Quality, and Engineering Service you will be responsible for leading teams of Test engineers, QA Engineers, and Service engineering in design, development, test, and deployment of Automation frameworks, test strategies and operational support systems for Alexa Communications A successful candidate will have an established the ability to build and manage a team of skilled engineers, a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. * Responsible for the overall systems development life cycle. * Management and execution against project plans and delivery commitments; Manage the day-to-day activities of the engineering team within an Agile/Scrum environment. * Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team. * Work closely with the engineers to architect and develop the best technical design and approach. * Expert in software quality and testing methodologies * Expert in Operational Support systems (OSS) * Report on status of development, quality, operations, and system performance to management. BASIC QUALIFICATIONS * Bachelor's Degree in Computer Science or related field * 10 years of experience designing and developing complex, interactive consumer applications * Technical credentials, with at least 4 years of experience managing software development teams, ideally with some hands-on architectural or distributed systems experience * Knowledge of the tools of the trade, including a variety of modern programming languages (Java, JavaScript, C/C , Objective C) and open-source technologies (Spring, Hibernate) * Experience building customer and developer facing products and services * Knowledge of QA methodology and tools * Knowledge of OSS methodology and tools PREFERRED QUALIFICATIONS * MS, Ph.D. in Computer Science, Computer Engineering or Electrical Engineering * A strong track record of project delivery for large, cross-functional, projects * Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences * A track record of communicating well with executives and non-technical leaders * Experience building frameworks for creating applications on various platforms * Experience with communications products (e.g. IP messaging, voice , and video) * Ability to work in a dynamic environment Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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9 days 18 hours ago, Inc.


Sr. Manager, Quality - Amazon Alexa Communication, Inc. - Seattle, WA, United States


Location: Seattle, WA

Company Profile:
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.