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Nuance Communications Inc.

Sr. Director of Enterprise PPMO

Nuance Communications Inc. - Seattle, WA

Sr. Director of Enterprise PPMO

in

Seattle

Washington

SR. DIRECTOR OF ENTERPRISE PPMO Location US-WA-Seattle - US-MA-Burlington - CA-QC-Montreal Job ID 1-34343 Category Professional Services - Software Development or Programming Pos. Type Full Time COMPANY OVERVIEW At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology. Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones. Join our Enterprise team great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer. JOB SUMMARY Enterprise Cloud Services (ECS) provides the end-to-end engineering, delivery and operational management for the Nuance Enterprise division s Hosted & Cloud services. Our Customers are the Fortune 100. The Sr. Director of Enterprise PPMO (Portfolio & Program Management Office) is responsible for driving a strategic and flexible program portfolio (75 active projects) for Nuance Enterprise LoBs & Products that span DC-Hosted & Cloud-based solutions (what Nuance calls our Inbound, Outbound, and Nina Digital/Omni channels). The PMO organization executes end-to-end delivery programs following Nuance s best-practices & delivery methodologies (Agile & Waterfall) with effective project delivery oversight, prioritization and pipeline management. This is a highly visible role, interfacing with senior executives across the business (Cloud Engineering and Operation, Professional Services, R&D, Product Management, and Sales). In addition to core PMO portfolios management responsibilities, you will be responsible for a team focused on Business & Operational Analytics and Intelligence, and a team focused on overall technology Demand Management for the Enterprise business unit Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success. Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5000 Human Resources Department and let us know the nature of your request and your contact information. OPTIONS Apply for this job onlineApply Share Refer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT WITH US! &nb

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7 days 17 hours ago

Nuance Communications Inc.

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Sr. Director of Enterprise PPMO Nuance Communications Inc. - Seattle, WA, United States

   

Location: Seattle, WA

Company Profile:
At Nuance, we believe in the power of intelligent systems, and quite specifically what the power can do for you. Our innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology.What we make frees people from having to constantly learn the lingo of technology, and instead just let them communicate in the language of people. No more memorizing commands, sifting through endless menus of mediocre applications, or investing more time, money and energy into trying to make the systems actually do what you need instead of what they want. Technology should work in service of people, and adapt to the way people communicate instead of forcing people to adapt to the machines. We are pioneers in making technology fluent in all things human: from understanding spoken words and extracting their meaning to adaptively and seamlessly interpreting the swipe of a fingertip. Every interaction can finally be understood to deliver exactly what a person needs. And we continuously evolve the ability to perceive the nuance of words, actions and meaning — to fit seamlessly into your life, your business and your world.