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Sallie Mae, Inc.

Sr Compliance Analyst

Sallie Mae, Inc. - Wilmington, DE

The Sr. Compliance Analyst

will have a daily responsibility for monitoring and testing of key control processes in Business Processing Solutions including but not limited to: TCPA, Pioneer Credit Recovery & General Revenue Corporation. The scope of responsibilities includes: developing and executing systemic compliance testing scopes using data analytics, reviewing the results with management, issuing reports on testing results and tracking outstanding action items to correct deficiencies. Ensure that monitoring/testing scopes incorporate all new products/initiatives or modifications to existing products/strategies to ensure compliance with applicable laws and regulations. The candidate will have prior experience in Compliance and Data Analytics.

Monitoring and Testing

Develop and execute systemic compliance monitoring and testing scopes.

Ensure testing scopes accurately reflect regulatory requirements.

Ensure testing scopes accurately reflect Navient Policy requirements.

Reviewing monitoring and testing results with business unit management.

Review results of monitoring and testing with business unit management to gain agreement on exceptions.

Provide recommendations to address any deficiencies.

Data Analytics & Reporting

Provide business unit management with reporting on results of monitoring/testing.

Produce trending analysis of monitoring efforts.

Provide Data Analytics support to Corporate Compliance Business Processing Solutions team.

Issue Tracking

Tracking issues noted during testing to ensure remediation efforts are on track.

Validate that issues deemed closed by the line of business have been appropriately mitigated.

Provide summary reporting on issue resolution

Maintain accuracy of monitoring/testing scopes

Ensure testing scopes reflect regulatory, procedural or product changes.


Bachelor's Degree, the appropriate amount of experience can be in lieu of education

3 years of regulatory management or operational risk experience.

2-3 years of data analytics experience.

4-5 years of operational knowledge of business lines supporting consumer lending.

Other Helpful Education or Experience:

Certifications in regulatory, audit or risk management disciplines.

Experience using CallMiner or other speech analytics platforms

TCPA Background or experience

Knowledge, Skills, & Abilities

Ability to understand complex regulatory requirements and analyze their impact on business operations.

Strong oral and written communication skills

Experience using SQL and SQL Database Management Tools including but not limited to Microsoft SQL Server, Aginity Workbench, Toad and Microsoft Access.

Up to 10% travel

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.




Wilmington, DE; Arcade, NY; Fishers, IN

Date Posted

Jan 10, 2018

12 days 7 hours ago

Sallie Mae, Inc.


Sr Compliance Analyst Sallie Mae, Inc. - Wilmington, DE, United States


Location: Wilmington, DE

Company Profile:
Sallie Mae (NASDAQ: SLM) is the nation’s No. 1 financial services company specializing in education. Celebrating 40 years of making a difference, Sallie Mae continues to turn education dreams into reality for American families, today serving 25 million customers. With products and services that include 529 college savings plans, Upromise rewards, scholarship search and planning tools, education loans, insurance, and online banking, Sallie Mae offers solutions that help families save, plan, and pay for college. Sallie Mae also provides financial services to hundreds of college campuses as well as to federal and state governments. Learn more at Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.