Sr. Clinical Administrative Coordinator - Miramar / Tampa, FLUnitedHealth Group - FL, USA
Let's face it, no industry is moving faster than health care. And no organization is better positioned to move health care forward than UnitedHealth Group. We're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 6 industry leader. Primary Responsibilities Act as a Subject Matter Expert for other team members Manage the intake of members or the admission / discharge information post notification Work with hospitals, clinics, facilities and the clinical team to manage requests for services Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles Resolve inquiries from members and / or providers Part of the challenge here is dealing positively with members and providers in sometimes challenging circumstances. As a subject matter expert, you'll also be the 'go-to' resource for information. The flexibility to work evening hours will also be required. Work in office at any Florida office location.
HS Diploma or GED
2 years' experience analyzing and solving customer problems
2 or more years of experience working in the health care industry
2 or more years of experience working with medical terminology
Experience working with health care insurance
Experience in a hospital, physician's office or medical clinic setting
Clerical or administrative support background or experience working in a call center environment
Experience working with Medicare and / or Medicaid Services
Bilingual with ability to translate English to Spanish
Your confidence, decisiveness and perseverance will help you positively impact our patient lives. It's an opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Miramar, Tampa, FL, Florida
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8 days 5 hours ago
applySr. Clinical Administrative Coordinator - Miramar / Tampa, FL UnitedHealth Group - , FL, United States
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term
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