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First Data Corporation

Sr Business Analyst

First Data Corporation - Hunt Valley, MD

Description First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.First Data's Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-securityPosition Description OverviewAnalyzes the business needs of Credit Risk clients and stakeholders to help identify business problems, propose business solutions, and manage project implementations. Concentrates and thinks through end-to-end activities that create value for customers, while removing unnecessary non-value added work. Helps the organization improve the way in which it conducts its functions and activities in order to reduce overall costs, provide more efficient use of scarce resources, and better support customers. Participates in business planning, needs analysis, and business risk assessment; lead process redesign; and consult with the customer on how to best support their area through the effective use of current technology. Liaise between the business side of an enterprise and the IT department or external service providers. Applies analytical skills to client business needs (which are often high-level or lacking in detail) and communicate these business wants\/needs in a clear and unambiguous manner. Focuses primarily on Functional Requirements which describe what the system, process, or product\/service must do in order to fulfill the business requirement(s).Job ResponsibilitiesThe Senior Business Analyst is responsible for driving complex, high priority, projects or component phases of larger programs. Accountable for delivering projects on time, within budget, and within scope. This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure. The Business Analyst exemplifies strong initiative and management skills. Insures project methodologies, project delivery processes, and implementation management processes are followed. This includes managing and driving the Project Requirements, Schedule, Risk and Issue Management, and Scope Change Management Provides clear and concise project communication; both written and verbal. Facilitates\/manages project communications and stakeholder, client and project team expectations.AutonomyMust be able to work independently with minimal supervision using contractual agreements and company policies and procedures as guidelines. Must be able to determine root cause and resolution of issues in a timely manner. Job Requirements Proficient in Microsoft Office tools Proficient in Microsoft Project Excellent verbal, written and presentation skills Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction Proven problem solving skills from problem assessment to solution selection Ability to identify alternatives and make contingency plans Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities Proven ability to thrive in a fast paced, dynamic environment Ability to handle multiple projects and assignments Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items. Oversee all end to end responsibilities for implementing projects in line with the Control organization, including Credit\/Risk, Compliance, AML, others Ability to work independently, with the ability to run with issues autonomously, but also escalate when additional help is needed Ability to work with global business units, applying cultural sensitivity and working through communication barriers Must possess strong work ethic, with commitment to project ownership and passion for adding valueCompetenciesProject ManagementRequirements AnalysisDegreesBachelor of ArtsFirst Data is an Affirmative Action Equal Opportunity Employer (Minorities\/Females\/Vets\/Disabled\/LGBT)First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity\/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law. 

29 days 9 hours ago

First Data Corporation

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Sr Business Analyst First Data Corporation - Hunt Valley, MD, United States

   

Location: Hunt Valley, MD

Company Profile:
At First Data, we look for every opportunity to help customers leverage more value from each transaction—developing new solutions to make them simpler, faster, safer and more rewarding. We’ve entered the age of Universal Commerce, where the lines between in-store, eCommerce and mobile commerce are blurring. First Data is focused on delivering the integrated buying experience today’s consumers demand—anywhere, any time and on any device.