Sr Business Analyst

Delta Air Lines is seeking an Experienced Business Analyst to work in the Marketing Airport Customer Experience group. The Business Analyst is responsible for eliciting requirements from business owners, analyze business process, document requirements for software development and enhancement. This position requires working closely with business leads, internal IT technical teams as well as external Vendors. YOUR RESPONSIBILITIES IN THIS ROLE -Understand, document and prioritize high level business requirements -Become and remain knowledgeable on key business processes and systems and how they operate\/integrate -Manage the relationship between IT and key stakeholders and management teams, meeting on a regular basis and identifying all business initiatives and future projects -Proactively identify opportunities to leverage technical solutions and emerging technologies to facilitate business solutions -Provide expertise and advice to business unit owners, IT leaders, project teams, and other support teams -Identify gaps in the application functionality and work with the technical team to provide solutions -Provide efficient project processes and deliverable to shorten the project life cycle, where applicable -Work with application support and development teams to fix software bugs and escalate issues -Develop and manage user acceptance Criteria. -Own the quality of the product delivered by engaging closely in QA activities. -Convert high level business requirements into executable, detailed user stories to enable development -Create visual models (wireframes, Business Process Models) -Lead resolution of issues with interfacing systems built on different technologies -Facilitate and participate in regular project status reviews WHAT ARE WE LOOKING FOR? WHAT EXPERIENCE DO YOU NEED? Bachelor's Degree in Computer Science or Information Systems with 7 years of IT and\/or business experience, or any equivalent combination of experience, education, and\/or training Ability to understand customer and business needs and convert them into a compelling product vision Ability to create detailed, well-written documentation for a variety of audiences. Excellent stakeholder management and influencing skills Excellent analytic and problem solving skills Enthusiasm to proactively coordinate and take action within a team environment Ability to work independently as well as under the direction of project managers Experience with Agile project environments preferred Business process re-engineering and optimization skills Strong understanding of data analytics

5 days 15 hours ago

Delta Air Lines, Inc.