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Express Scripts Holding Company

Sr. Account Manager, Sales

Express Scripts Holding Company - Saint Louis, MO

POSITION SUMMARYThe Sr Account Manager acts as a primary contact for daily account activity and operational needs for issue resolution in eligibility, claims, implementations, participant materials, report requests, and general inquiries for complex clients.  This position assists in managing client accounts, including new accounts and products, to ensure satisfaction, profitability, and renewal.  The role assists in reviewing quality control of account activity and operations.  The Sr Account Manager is responsible for tracking operational performance guarantees and maintaining documentation for client review.  The individual works with Account Directors on developing strategies for upsells, expansion and plan implementation for new and existing clients.ESSENTIAL FUNCTIONSDay to day contact with complex clients for issue resolution.Provides input into the strategic planning for assigned clients. Knowledge and understanding of assigned corporate financial impacts of clients.Responsible for tracking operational performance versus guarantees. Compiles documentation for regular client reviews.Responsible for the operational needs of complex clients.Acts as a mentor for other team members and assist with training.Handles ad-hoc inquiries and other client requests.QUALIFICATIONSBachelor’s degree in relevant discipline or equivalent work experience8-12 years relevant work experience or Master’s degree with 5-10 years relevant experience.Excellent PC skills including Microsoft Office and Internet experience.Excellent verbal and written communication and presentation skills.Excellent analytical and problem solving skills.Strong focus on book of business client satisfaction and client retention results.Demonstrated ability managing projects, utilizing proven project management processes.Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.Ability to work cross-functionally to resolve complex client issues.Ability to travel overnight up to 20%.ABOUT THE DEPARTMENTAs a member of the Sales and Account Management team, you will serve as the face of Express Scripts for our clients. When team members aren’t out winning new business, they are focused on managing relationships and retaining current clients.ABOUT EXPRESS SCRIPTSAdvance your career with the company that makes it easier for people to choose better health.Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the \Most Admired Companies\ in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.*LI-JR1,datePosted:2018-05-11T00:00:00.000Z,title:Sr. Account Manager, Sales,occupationalCategory:Sales & Marketing,@context:}

10 days 15 hours ago

Express Scripts Holding Company


Sr. Account Manager, Sales Express Scripts Holding Company - Saint Louis, MO, United States


Location: Saint Louis, MO

Company Profile:
Abbott Diabetes Care communicated a recall of certain FreeStyle® strips used in the FreeStyle® Blood Glucose Meter built into the OmniPod Personal Diabetes Manager (PDM). They have also recalled the FreeStyle Flash® Meter and FreeStyle® Classic meters. Both recalls are being issued because glucose level readings using these products may provide erroneously low results which if not recognized may pose significant risks to your health.