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CarMax Business Services, LLC

Specialist II - Service Payables

CarMax Business Services, LLC - Richmond, VA

Position Description

Are you ready for Success? Be empowered to create yours, and share in ours. Join the CarMax Accounting Department as Service Payables Specialist in our Shared Services Department at our Home office in Richmond, VA.

The Service Payables Specialist II is responsible for ensuring timely and accurate payments of parts purchases or sublet work for vehicles at our stores. The accounting team operates in a collaborative environment with uncompromising integrity and accountability, all while supporting company growth through collective expertise, cross-functional partnerships and a mindset focused around continuous improvement. You will share our passion for helping customers by being empowered to make a difference.

As a Specialist II in AP, you will be responsible for:

Research and complete general ledger open item reconciliation, vendor statement reconciliation to include the review of sub-systems, accounting, banking systems and reporting in order to find resolutions.

Provide customer service support to internal and external customers; assist with payment updates and issue resolution.

On-boarding and stabilizing new processes, process documentation, associate development, standard work, training manuals and completing special projects as needed.

Process invoices for payment; both related to parts and sublet; review supporting documents and approvals against the payment request and/or receiving; review control group registers (data entered/interfaced into PeopleSoft Payables).

Perform basic accounting functions including keying, matching, and correcting vouchers in PeopleSoft, issuing payment cancellations, researching and resolving debit balance collections, and preparing general ledger journal vouchers monthly.

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to embrace change

Ability to pay attention to details and make few errors

Ability to maintain high energy and stay productive

Ability to take initiative and work independently

Ability to seeks win-win solutions to customer issues

Ability to partner with others to best serve the customer

Ability to prioritize customer service over non-customer tasks

Ability to contribute to team goals

Ability to cooperate and work well with others

Ability to resolve conflict in a positive manner

Ability to recommend changes to processes for improvement

Ability to step in to help as needed


Minimum of 3 years of business experience, including 1 years of accounting, finance or related experience (i.e. bookkeeping, cash management, office management) required or a related business degree

Intermediate level of Microsoft Excel required (i.e. Filtering, VLookups, Subtotals, Shortcuts); basic level of MS Access preferred

High school diploma or equivalent

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8 days 15 hours ago

CarMax Business Services, LLC


Specialist II - Service Payables CarMax Business Services, LLC - Richmond, VA, United States


Location: Richmond, VA

Company Profile:
CarMax was built on the idea that there had to be a better way to buy a used car. So we set out to change things by making the buying process as easy (and fun!) as possible. Before anything else though, we laid the foundation upon which our car-selling venture would be built: INTEGRITY.