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Hawaiian Holdings, Inc.

Specialist, Cargo

Hawaiian Holdings, Inc. - Honolulu, HI

Key Responsibilities:

With input from subject matter experts, develops policies and procedures, standard operating procedures, revisions, notices, and other technical and regulatory guidance material for employees

Author, revise, publish, and reconcile Cargo Operation manuals

Ensures content of Cargo produced manuals do not conflict with other HA manuals within M&E and other company produced manuals

Develops transmittals for manual revisions and other materials that aid in identifying and communicating the significant changes

Provides updates to Cargo Training for incorporation in training material and course syllabus

Facilitates working group meetings with applicable department SMEs to coordinate cross-departmental policies and procedures

Develop content and update internal Cargo website

Provides support to the Cargo SMS – Safety Management System program to include but not limited to documentation, retention, meeting minutes, action logs etc.

Assist with researching and processing Cargo claims

Respond and provide research to regulatory inquires including fines, letters of investigation (LOI), Safety Attribute Inspections (SAI), etc.

Incorporate PDF based supplemental manuals into SGML based manuals to allow full search and effectivity based searches

Review, edit, and critique the technical content of deliverables produced by peer in the Department.

Respond to questions related to operational manuals and standard operating procedures

Construct PowerPoint presentations and assist with special projects

Other duties as assigned by manager


Minimum Requirements:

Bachelors’ degree in a technical field or equivalent work experience

2 years Technical Writing experience

Knowledgeable on regulatory agency publications and practices, FAA, TSA, CBP, or Airpoort Authorities.

Excellent knowledge of both common office software and document authoring and control software. Web and database experience highly desirable

Familiarity with basic operation manuals and standard operating procedures

Demonstrated skills in both written and verbal communications across all levels management and working units.

Ability to manage multiple projects simultaneously while meeting timelines

Customer Service oriented with the ability to create strong positive relations with others

Excellent organization and planning skills

Preferred Qualifications:

Demonstrated ability and five years of progressively responsible experience in airline or other transportation field

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by

Condé Nast Traveler


Travel + Leisure

have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at

. Follow updates on Twitter about Hawaiian ( @HawaiianAir

) and its special fare offers ( @HawaiianFares

), and become a fan on its Facebook page ( Hawaiian Airlines

). For career postings and updates, follow Hawaiian’s LinkedIn


For media inquiries, please visit Hawaiian Airlines’ online newsroom

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

10 days 10 hours ago

Hawaiian Holdings, Inc.


Specialist, Cargo Hawaiian Holdings, Inc. - Honolulu, HI, United States


Location: Honolulu, HI

Company Profile:
Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service.