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CDW Corporation

Software Solutions Advisor

CDW Corporation - Chandler, AZ

Software Solutions Advisor




Job #664744098


The Software Solution Advisor is an expert software advisor supporting CDW customers with all facets of their software acquisition needs.

Key Areas of Responsibility

Manage and achieve all individual and team revenue and gross profit sales goals for the assigned segment.

Participate in all steps of the CDW Contract Management methodology

Assist in identifying and driving up-sell as well as additional product opportunities

Participate in proactive campaigns focused on driving customers to new offers

Partner with software sales and solutions coworkers to add value to mutual customers and capture a greater share of software purchases

Respond to email or phone inquiries from Account Managers and Field Account Executives.

Participate in conference calls with customers to explain and help determine the best acquisition method for their needs, including multi-program cost analysis comparisons

Prepare Partner contracts for customer signature and understand the specifics of the contractual requirements

Become a subject matter expert for all Partner Software Acquisition agreements

Provide guidance to sales on quotes and opportunity pricing

Research End User License and program questions for customers and CDW sales Develop relationships with Partner sales teams in assigned segment

Educate the CDW/CDWG sales teams to promote Software Solutions sales in region by teaching product acquisition program knowledge, services offerings, leveraging funding programs and how to provide up-sell opportunities

Achieve all required Partner certifications deemed appropriate for the SSA role

Responsibilities :

The Software Solutions Advisor – Microsoft will have the responsibility to lead the following tasks in the various Microsoft programs. The SSA will need to maintain expertise in all product acquisition programs and technologies available to customers. The SSA will also carry responsibilities in additional activities related to the CDW and Microsoft partnership. The following list encompasses example activities for all product acquisition programs and activities required in the SSA role. Partner with field software sales representatives as appropriate.

Office 365 by CDW (CSP)

Microsoft Cloud Discussion

Microsoft Cloud Post Sale Support

Pipeline - CSP Microsoft Cloud

Enterprise Agreement (EA)

EA Contract Creation - New / Renewal

EA Credit Requests

End User License Cost analysis

Pipeline - EA Deal Registration Entry

Pipeline - EA Deal Registration Management

Pipeline - EA Pipeline Entry

Pipeline - EA Pipeline Management

Quote - EA Add-on / True Up Quote

Quote - EA New / Renewal Quotes

Quote - EA Quote Delivery Session

Return Exception Request


MPSA Discussion/Evaluation

MPSA Issue Resolution

MS Programs

Customer Events - Red Carpet

General MS End User License / Program Questions

New Account Discovery

Non EA Product – End User License Discussion

Non EA Renewal Discussion

Post Sale Support - General

Training - AM MS Product Acquisition Programs / Updates

Open Value

Open Value Discussion/Evaluation

Pipeline - Open Value Pipeline


Minimum Qualifications

High School diploma

Two years of sales experience

Additional Minimum Qualifications Internal Coworker

Minimum of one year experience for existing CDW/CDWG Account Manager, Partner Specialist, or Licensing Help Desk coworkers

Other Required Qualifications

Excellent communication skills with customers, Account Managers and Microsoft organization

Outstanding licensing, negotiation and closing skills

Proven customer facing ability

Excellent multitasking capabilities in a fast paced environment

Strong organization and time management skills

Preferred Qualifications

Bachelor’s Degree or equivalent experience

2 years minimum sales experience in Microsoft Licensing and contractual software licensing

Proven ability to exceed sales quotas on a regular basis

Software Solutions Advisor

* Chandler, AZ *


Updated 05/13/2018

8 days 18 hours ago

CDW Corporation


Software Solutions Advisor CDW Corporation - Chandler, AZ, United States


Location: Chandler, AZ

Company Profile:
Headquartered in Vernon Hills, Ill., CDW is a leading provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small-, medium- and large-sized customers, CDW generated net sales of $10.1 billion in 2012, and employs more than 6,800 coworkers in 25 locations across the U.S. and Canada. Founded in 1984 by entrepreneur Michael Krasny, CDW pioneered the business model that melds personalized business-to-business technology distribution with advanced technology services. Today, CDW is ranked No. 31 on Forbes’ list of America’s Largest Private Companies and No. 267 on the FORTUNE 500 list of America’s top companies.