Live chat
New York Life Insurance Company

Senior Workforce Planning Analyst

New York Life Insurance Company - Dallas, TX

Dallas, TX, USA




Job Type:

Permanent, Full time


New York Life Insurance Company

Posted on:

12 Mar 18


Senior Workforce Planning Analyst

New York Life Insurance Company (New York Life or the company) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.

New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life's surplus was $23.336 billion**. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A ; Fitch AAA; Moody's Aaa; Standard & Poor's AA . (Source: Individual Third Party Ratings Report as of 8/17/16).

Financial strength, integrity and humanity-the values upon which New York Life was founded-have guided the company's decisions and actions for over 170 years.

The Workforce Planning Team within Service is responsible for forecasting and planning resource utilization across all time horizons across the organization. The Senior Workforce Planning Analyst will lead efforts to develop and manage robust models to estimate demand across all lines of business, engagement channels, and locations. The candidate will utilize various analysis methodologies, tools, and techniques to integrate historical data with forward-looking plans and assumptions in the course of calculating demand. The Senior Business Operations Analyst will provide critical support to the department's long-range planning effort and will provide business leadership with the information they need to understand how to optimally allocate and share resources in a changing environment.

Key Responsibilities

Lead the development and refinement of forecasting and demand models for teams 'new' to WFP, including but not limited to Field Services and Claims processing.

Assess and refine existing demand models, with emphasis on our ability to track and measure key inputs as well as easily perform 'what-if' analysis.

9 days 11 hours ago

New York Life Insurance Company

Apply Now

Please review all application instructions before applying.

Location: Dallas, TX

Company Profile:
New York Life Insurance has been providing life insurance policies in the Big Apple since it was a tiny seed. While the top mutual life insurer in the US has branched out a bit, it retains its core business: life insurance and annuities. Its products include long-term care insurance and special group policies sold through AARP and other affinity groups and professional associations. New York Life Investments' offerings include mutual funds for individuals and investment management services for institutional investors. Through New York Life International, the firm provides life policies in overseas markets. Founded in 1841, New York Life is owned by its policyholders.