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Magellan Health Services, Inc.

Senior Trainer

Magellan Health Services, Inc. - Maryland Heights, MO


General Job Information TitleSenior TrainerGrade23Job FamilyTalent DevelopmentCountryUnited States of AmericaFLSA StatusUnited States of America (Exempt)Recruiting Start Date10/31/2017Date Requisition Created10/30/2017Minimum QualificationsEducationBachelors, MastersLicense and Certifications - RequiredLicense and Certifications - PreferredOther Job RequirementsResponsibilities5-8 years experience, with at least 3 years training experience preferably in a call center environment., Demonstrated understanding of instructional design, adult learning concepts, performance improvement, change management, and learning best practices. Ability to convert abstract ideas into concrete learning solutions and proven ability to communicate technical information to non-technical customers. Familiarity with behavioral health and managed care business, operations, and systems migrations. Strong interpersonal skills. Ability to function independently and as a team member. Strong project management skills. Effective organizational, time management and communication skills, combined with attention to detail. Experience with a Learning Management System is required. Strong working knowledge of MS Office suite of products., Knowledge of managed care/utilization management policies, procedures and information systems gained from experience in a Call Center. Experience with distance learning and learning technologies such as web-based training and authoring tools. Knowledge and experience in Change Management and Certifications in Organizational Development methodologies.CompetenciesLanguage(s)Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled

11 days 23 hours ago

Magellan Health Services, Inc.

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Senior Trainer Magellan Health Services, Inc. - Maryland Heights, MO, United States

   

Location: Maryland Heights, MO

Company Profile:
As a health care management company, we focus on today's most complex and costly health care services. The depth and breadth of our experience in managing behavioral health care, diagnostic imaging, specialty pharmaceutical services and in providing pharmacy benefits administration enable us to deliver inspired insights and innovative solutions that positively impact both the quality and the cost of some of the nation's fastest growing areas of health care.