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ADT Security Services

Senior Pulse System Specialist

ADT Security Services - Aurora, CO

Location: This role can be located out of Aurora Colorado, Irving Texas, or Boca Raton Florida.Reporting to the Senior Manager of IT, the Senior Pulse Systems Specialist position provides leadership, guidance, support, and administration of existing and new business systems.Duties and Responsibilities:·Technical leader and subject matter expert within specific complex database, web, storage, application, middleware, or network system(s).·Represent the support team and leads in the design, development, implementation, testing, tuning and maintenance of systems, and in the evaluation of proposed products and services. ·Recommend strategies for data center and infrastructure management from disaster recovery to monitoring and security.·Develop and maintain detailed flow charts, diagrams, configuration, architectural and other documentation that facilitate the understanding of the designated systems and troubleshooting of issues. ·Troubleshoot system and service issues to ensure stability and service level agreements with the business are met.·Provide Level 2 or 3 technical support, and/or coordinate with supporting vendors in their execution of the same. Will involve off-hours participation in “system down” incidents.·Coordinate and drive the problem management process, including facilitating problem management and resolution between ADT, supporting vendors, and other stakeholders. ·Perform periodic health checks of various components; investigating anomalies and taking preventative action when appropriate.·Routinely audit hardware and software to ensure compliance with established standards, policies, procedures, and configuration guidelines. ·Coordinate the end to end system change process, including identifying changes, gathering or writing procedures and documentation, identifying resources/actors, scheduling the change event(s), ensuring appropriate approvals for the change, event coordination, event participation, and post change inspection.·Implement and maintain system management software, as well as research, analyze, and implement software patches and hardware modifications to resolve deficiencies. ·Coordinate the identification, testing and implementation of capacity and performance monitors.Monitor capacity and performance metrics, perform capacity and resource planning and modeling, regularly collect and report on SLA variances,identifier:1810837,qualifications:Job Knowledge, Skills and Abilities: ·         Expertise in building, tuning, monitoring, troubleshooting and documenting 3-tier web application systems in high availability clusters (streaming media desired)·         Expertise in configuring, tuning, and troubleshooting Linux/Unix, Apache/Tomcat and Java·         Experience in using, creating or adapting standard tools (Tivoli, Graphite, Xymon, Zabbix, Nagios) and techniques to monitor, tune and enhance complex system components so that products perform to customer expectations ·         Experience with scripting (perl/awk/shell)·         Experience with tools to build and maintain RPMs and custom package repositories·         Experience with virtualization using VMware/VCenter 5.x, large enterprise storage (SAN, NFS, etc.); EMC desired·         Experience with automating software deployments using a variety of tools, such as, VCAC, Puppet, Jenkins, or Chef.·         Experience building and operating a data center production environment·         Experience supporting and leading initiatives comprising diverse teams in multiple location·         Experience written and verbal communication skills including ability to develop presentations and present to management·         Knowledge of ITIL, Disaster Recovery, RTO and RPO, service monitoring, KPI, SLA·         Knowledge of configuration and maintenance firewalls, VPN, routing, switching, load balancers, security monitors, LDAP  and DNS·         Knowledge of high availability Oracle configurations and related kernel tuning (greater than 1TB) Education:  ·         Bachelor's degree in computer science, related field or equivalent work experience preferred·         Minimum 7 years work experience RHCE , RHCA, CCNA desired

9 days 6 hours ago

ADT Security Services

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Senior Pulse System Specialist ADT Security Services - Aurora, CO, United States

   

Location: Aurora, CO

Company Profile:
ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada.