Live chat
Automatic Data Processing, Inc.

Senior Product Partner Integration Specialist

Automatic Data Processing, Inc. - Roseland, NJ


Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world’s largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes’ “Most Innovative Companies” and one of Computerworld’s “100 Best Places to Work in IT”, we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.
ADP is searching for a Sr. Product Integration Specialist to join our high performance team. The successful candidate will provide technical guidance and support to ADP Marketplace partners integrating with ADP. This person will play an integral role to ensure ADP Marketplace partner success. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES

Support the senior product owner’s strategy by articulating the vision and mission of the product roadmap, including implementation and prioritization
Manage execution for a specific product from product definition and planning through production, release, and end of life
Provides technical guidance and support to ADP Marketplace partners.
Responds promptly and professionally.
Effectively troubleshoots, replicates and identifies solutions to partner issues.
Provides ADP Marketplace partners with support on technical integration initiatives.
Acts as liaison between various ADP groups to ensure high impact problems are resolved in a timely and satisfactory manner.
Provides prompt and accurate feedback to all engaged parties.
Ensures proper recording and closure of all issues.
Follows standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Uses knowledge base to locate solutions to issues.
Stays current with emerging technology and trends.
Assists in developing documentation to support knowledge base and internal procedures.
Contacts partner directly to handle escalated support issues and provide technical guidance as required.
Performs other related duties as assigned.

QUALIFICATIONS

5 years hands-on technical integration support experience.
Bachelor’s degree in Computer Science, Engineering or related discipline.
Ability to work under pressure while maintaining a professional demeanor.
Ability to work in a team environment.
Good understanding of web applications, API and system architecture.
Understanding of REST web services and JSON.
Strong problem-solving skills.
SQL experience preferred.
Experience soliciting information.
Excellent written and verbal communication skills.
Familiarity with programming languages (i.e. PHP, Java, Python, etc.) preferred.
Strong awareness of latest web standards (OAuth, SAML, OpenID Connect & others).

#LI-KD1
#LITECH

Software in the Cloud. Experts on the Ground: ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

8 days 14 hours ago

Automatic Data Processing, Inc.

apply

Senior Product Partner Integration Specialist Automatic Data Processing, Inc. - Roseland, NJ, United States

   

Location: Roseland, NJ

Company Profile:
ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Leveraging over 60 years of experience and a global footprint spanning more than 40 countries, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at www.adp.com.