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TIAA-CREF Individual & Institutional Services, LLC

Senior Manager, Wealth Management - Salt Lake

TIAA-CREF Individual & Institutional Services, LLC - Salt Lake City, UT

Senior Manager, Wealth Management - Salt Lake','1711382','!*!COMPANY OVERVIEW:

As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

To be difference makers.

For more information about TIAA, visit our website.


TIAA's Individual Advisory Services Business offers highly sophisticated financial planning capabilities designed to help our clients accomplish their immediate and long term investment goals.  The Individual Advisory Services Business launched in 2005 and aligns with the core values that made TIAA successful in the not-for-profit sector since 1918.  As a result, we know our Wealth Management clients better than anyone else in the academic, medical, cultural and research environments. Today TIAA serves 5 million individuals overall, $866 Billion in Assets under Management. We employ over 10,000 employees across 100 local offices. 

As we expand our IAS Business to meet client demand for our products and services, we take pride in building a remarkable group of talented advisors who thrive on a consultative client approach and team collegiality.  Successful Advisors at TIAA understand their client's unique financial objectives through one-on-one advice as well as leveraging our collaborative environment to deliver appropriate products and services.  These products and services include Managed Accounts, Private Asset Management, Personal Trust Services, Retirement Plans, a family of no-load Mutual Funds, Life Insurance, IRAs, After-Tax Annuities, Brokerage Service and Education Savings plans. Strong Wealth Management Advisor applicants will have demonstrated experience serving affluent client needs through outstanding relationship management skills, solid financial service product knowledge and proven sales skills.    

The Senior Manager assists with the management of a team of Advisors and Associate Advisors over a specific geographic territory.  They are responsible for helping shape the growth and development of the team as well as achieving a specific sales and activity metrics for their assigned territory.  This role may also be responsible for managing escalations, assisting with very complex clients and meeting and influencing high profile, high net worth clients at assigned institutions.  While this role may not always have direct reports (depending on the geography), incumbents must be able to leverage previous industry experience, leadership ability and communication skills to influence a growth mindset within the team. 

This position will interact with multiple business units across the organization and might occasionally be asked to present at national sales conferences or Senior Leadership meetings. This position will be tasked with developing and institutionalizing sales practice management processes often requiring high levels of discretion and leadership.  

The Senior Manager helps our Advisors deliver a distinctive client experience that leverages our unique value proposition.  How we’re different: 

We utilize a consultative, needs-based approach to financial planning and advice. 

We operate in a collaborative, team based environment.  Advisors may also leverage our in-house Tax/Trust Estate Planning/Retirement/Investment experts, and utilize our local and regional operational professionals.

We prepare our Advisors for success with comprehensive training and tools.  This includes a training program, mentorship program, peer coaching support, and ongoing education on investments, wealth management, new financial tools and company products.

We reward our employees for taking care of our clients. Our competitive compensation package includes an annual base salary, a variable bonus opportunity that rewards client service excellence rather than product promotion, and excellent benefits such as a Retirement Plan and 401k match, health/life insurance, education reimbursements.  Relocation benefits may be available for specific geographic opportunities.


Responsible for assisting aligned Wealth Management Director with the oversight and management of a group of Wealth Management Advisors. This includes: compliance, monitoring Advisor performance/metric against scorecard; reporting; the principal review of the Advisors' recommendations; tracking of training and licensing requirements; and adoption of the Consultative Selling Process.

Helps coach and motivate a team of Wealth Management Advisors to achieve the goals of the unit. Ensures Advisors are utilizing internal resources, including the Estate Planning, Portfolio Management, Insurance Planning teams, etc.  May also assist in providing oversight of administrative support staff.

Works with the assigned team of Advisors to review planning and advice for complex case.

Assists the Wealth Management Director in charting strategy and direction in assigned territory.

Monitors competitors’ activities within the territory.

Responsible for developing and maintaining an active pipeline of internal and external talent that can be used to fill future Advisor openings.

Responsible for coordinating projects related to advisory services.

Evaluates current methods and develops strategies to implement changes and improvements.


Proven track record of success acting as the lead/primary relationship manager for a book high net worth and affluent clients.  This experience entails demonstrated advisory, client management and proven sales experience providing complex financial planning services.

Demonstrated leadership skills providing coaching, guidance and expertise in strategic planning and sales to licensed, registered representatives.


Existing Series 7, 66 (or 63 and 65) and 24 and appropriate state life insurance licenses are highly preferred. Candidates without existing licensing may be eligible for sponsorship per licensing guidelines.

Prior sales management experience preferred. Must have demonstrated superior sales management expertise and coaching/motivating/developing staff.

Proven track record in generating sales and managing relationships with high net worth clients, including broad technical skills in retirement products, general investment matters and applicable tax and estate planning issues

Demonstrated experience understanding a client's unique financial situation, providing appropriate advice and solutions, and exhibiting financial leadership.

Excellent strategic planning, people management and communication skills.

Expert knowledge of financial planning concepts including a broad knowledge of all TIAA products and services.

Thorough knowledge of the retirement industry, ERISA regulations, financial products, and regulatory/compliance obligations.

Experience with client relationship management (CRM) systems. 

Bachelor's Degree strongly preferred and weighted.

Industry designations such as Certified Financial Planner (CFP), Chartered Financial Consultant (ChFC), Chartered Mutual Fund Consultant (CMFC) are strongly preferred

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).

*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017

C23921','UT-Salt Lake City','','Client Services','','','Senior Manager, Wealth Management - Salt Lake

80 days 10 hours ago

TIAA-CREF Individual & Institutional Services, LLC


Senior Manager, Wealth Management - Salt Lake TIAA-CREF Individual & Institutional Services, LLC - Salt Lake City, UT, United States


Location: Salt Lake City, UT

Company Profile:
TIAA-CREF is a leading financial services organization with $487 billion in assets under management (as of 3/31/12). The firm is a leader in helping those in the academic, medical, cultural, governmental and research fields plan for retirement, and life’s other goals. Over 3.7 million individuals trust us to help support their financial well-being.