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Fiserv, Inc

Senior Manager, Public Relations

Fiserv, Inc - Alpharetta, GA

Senior Manager, Public Relations, Corporate Communications Position Purpose:Be a member of the Global Brand team at Fiserv. Join a dynamic group of seasoned marketing and communications professionals as we support our enterprise priorities through brand building, cultureship and marketing performance to deliver on our brand promise. The Senior Public Relations Manager at Fiserv is a key member of the Corporate Communications team and responsible for strategic communications management, and developing and driving integrated programs and enterprise public relations activities to shape a favorable perception of our brand and assigned business units and functional areas. Working closely with leaders, product experts and the corporate communications team, the Senior Manager will build plans and programs, identify opportunities and storylines, formulate messaging, and strategically secure and measure external coverage across multimedia and international news outlets. The position requires a strong background in corporate communications / public relations; excellent media relations, writing and communication skills; and the ability to work across the organization and in collaboration with global clients and resources to create successful outcomes. Experience in financial services and technology is preferable.Essential Job Responsibilities:  Translate business priorities into communication strategies and develop and execute media relations programs to support goals, distinguish our value in the market, and raise visibility for the overall brand and assigned business units and spokespeopleInitiate and manage effective media relations projects and campaigns, leveraging multiple channels and elements such as news releases, bylines and features, interviews and press tours, trade shows and events, and social platformsEstablish effective relationships with internal clients, communication counterparts and key functional areas to conceptualize storylines, drive thought leadership and amplify messages platforms and business newsManage vendors and agencies in planning, executing and reporting on assigned work for cross-functional stakeholders and programs, ensuring effective use of resources in driving measurable results and successful outcomesIdentify story opportunities and collaborate with corresponding spokespersons and approvers on messaging and delivery approachBuild on Fiserv media relationships, serving as a credible and responsive source of information, arranging interviews and briefings, and managing on-site PR for trade events and opportunitiesStay informed about news and trends relevant to our industry, and work cross-functionally with research and marketing partners to proactively leverage data and insightsWork with Corporate Communications to manage all aspects of content development, from information gathering and writing to reviews and delivery in various formats, including new agreements and announcement press releases, editorial and byline articles, customer case examples and stories, backgrounders, executive and spokesperson biographies, scripts, Q&As, and multimedia assetsRepresent communications as a valued advisor and professional, cultivating a favorable reputation among stakeholders for reliability, creativity, accuracy and qualityPrepare status updates and reports to share results with Fiserv associates and executives and maintain regular cadence to assess and adjust plansThe above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.Required Qualifications: Bachelor’s degree in Communications, Journalism, English, or similar fieldMinimum of 8-15 years of public relations (PR) experienceCorporate and/or agency public relations and media relations experienceStrong writing, editing and proofreading skills and extensive content development experience for multiple communication channels and vehiclesFamiliar with traditional and social media platforms and media analysis servicesExcellent project management skills, with attention to detailAbility to manage multiple priorities and deliverables simultaneously in a fast-paced environmentProven ability to develop, execute and measure results of communication programsBuild relationships and exhibit professionalism with internal and external stakeholdersAbility to work with information requiring discretion and confidentialityPreferred Qualifications:Experience working within financial services or technology desiredBackground working with a global business and publicly traded company Self-starter, able to analyze input and initiate and share ideas to successfully lead communication efforts in a team environmentAdditional Skills/Knowledge:Proficient in Microsoft Office SuiteInterpret or explain data or information to develop messagingExperience working and collaborating across business units or teamsAdaptable to change and willing to learn and grow as team and business needs evolveUse independent judgment to identify problems and recommend solutionsFollow brand and corporate identity standards and trademarks and review and reporting processesTravel Required:10-20%Alpharetta location

11 days 3 hours ago

Fiserv, Inc


Senior Manager, Public Relations Fiserv, Inc - Alpharetta, GA, United States


Location: Alpharetta, GA

Company Profile:
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 14,500 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.