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Hawaiian Holdings, Inc.

Senior Manager, Project Management Office

Hawaiian Holdings, Inc. - Honolulu, HI

Position Overview

The mission of the Project Management Office (PMO) is to help Hawaiian Airlines achieve its strategic goals by implementing the right projects, the right way, to deliver the right business benefits.

PMO Senior Managers are part of the PMO’s leadership team. PMO Senior Managers work with the business areas and the PMO Director, to identify, select, and prioritize projects that help achieve the company’s strategic goals. PMO Senior Managers are also responsible for leading a team of project managers who are tasked with the delivery of prioritized projects.

This position reports into the PMO Director.

Key Responsibilities

Key responsibilities include, but are not limited to, the following:

Successfully manage a team that delivers projects that meet our overall HA strategy and goals:

Become a trusted partner in key business areas by forging close working relationships with stakeholders, identifying objectives, and priorities

Ensure projects align with corporate goals, as set by PMO Director

Leads team of PMs through multiple, complex initiatives in alignment with the HA strategy

Leads change. Acts as a change agent using skills and expertise to inspire a shared purpose of intent, drive project awareness, communications, and training

Partners with internal customers (e.g. leadership, projects managers, and stakeholders) to strengthen and support the strategic goals and project management practices

Ensures effectiveness of project management through a standardized approach, accurate data, and valuable reporting

Leads and contributes to projects, programs, and initiatives

Understands strategic focus and manages team of Project Managers around priorities

Foster the growth and delivery capabilities of project managers

Build a high-performing, sustainable project manager team by attracting, acquiring, developing, and retaining productive, engaged project managers

Optimize individual project manager performance by conducting annual goal setting, performance evaluations, formal coaching and mentoring, and succession planning for direct reports

Proactively manage project manager staffing levels by analyzing resource demand vs. availability, and proposing staffing solutions to meet delivery expectations

Partner with the Senior Manager, Business Analysis, to optimize resource allocation by continuously reviewing project portfolio component health and reprioritizing or reassigning project manager resources as needed

Enrich the delivery capabilities and overall performance of the PMO

Improve project delivery quality and consistency by promoting project management best practices and conducting regular project reviews

Ensure project compliance by ensuring project managers adhere to internal project policies, procedures, and documentation standards

Deepen program and project management expertise by supporting the continuous assessment and improvement of PMO framework, processes and practices

Develops and leads training sessions on specific PM topics related to tools, systems, and process

Collaborates with other members of the Organizational Effectiveness team to implement new processes to better support project teams and the broader organization

Identifies opportunities and leads continuous improvement efforts for systems and process


Minimum Requirements

Bachelor's degree or equivalent combination of work experience and education

6 years’ experience with at least 4 years’ experience in a project management capacity

4 years people management experience and/or proven leadership experience in a highly matrixed organization

PMP certification

Demonstrated characteristics of a change agent to include: patient yet persistent, asks tough questions, spots opportunities for growth, prioritizes and deliver results, builds strong relationships founded on trust, exhibits ownership, responsibility, and effective listening skills

Ability to lead and inspire others to work collaboratively to set and achieve aggressive goals, facilitate timely and relevant decision making, resolve conflict, and deliver tough messages

Ability to solve problems and think independently. Advanced ability to identify and structure complex problems, prioritize issues and solution development, plan and conduct work and process information quickly

Ability to communicate effectively; deliver clear and concise written and verbal messages in a structured manner, managing differing points of view, and tailor communications/style to the audience

Utilize project management tools with an advanced ability to build and maintain project schedules using Microsoft Project. Advanced proficiency with Microsoft Office tools (e.g. Word, Excel, PowerPoint)

Preferred Qualifications

Masters of Business Administration (MBA) or other advanced degree

PgM or PfM certification

Airline or related industry experience

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by

Condé Nast Traveler

Travel + Leisure



have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at

. Follow Hawaiian’s Twitter updates ( @HawaiianAir

), become a fan on Facebook ( Hawaiian Airlines

), and follow us on Instagram ( hawaiianairlines

). For career postings and updates, follow Hawaiian’s LinkedIn


For media inquiries, please visit Hawaiian Airlines’ online newsroom

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

97 days 22 hours ago

Hawaiian Holdings, Inc.


Senior Manager, Project Management Office Hawaiian Holdings, Inc. - Honolulu, HI, United States


Location: Honolulu, HI

Company Profile:
Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service.