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Hawaiian Holdings, Inc.

Senior Manager, In-Flight Absence Management

Hawaiian Holdings, Inc. - Honolulu, HI

Position Overview

The Senior Manager, In-Flight Absence Management is responsible for guiding a team of Managers to improve overall productivity and reliability of the In-Flight employees, as well as manage the In-Flight Administrative team. This person will identify key workforce reliability trends and identify programs to improve overall operational effectiveness. This position reports to the Managing Director of In-Flight.

Key Responsibilities

Responsible for developing, managing, planning and coordinating all aspects of Absence Management (i.e. sick leave, tardiness, OJI reporting, etc.), ensuring the sustainability of the operation and productivity amongst Flight Attendants

Manage, support, coach and evaluate the In-Flight Absence Management team to ensure Flight Attendant compliance with Workforce Reliability programs and goals

Lead In-Flight initiatives, process and procedural improvements related to Workforce Reliability

Works closely with Sr. Manager(s), In-Flight and other members of the In-Flight leadership team to coordinate efforts related to Flight Attendant performance and engagement

Works closely with Crew Scheduling, Absence Management and Labor Relations to ensure the success and improvement in Workforce Reliability programs and the integration with other programs closely connected to workforce reliability

Will also perform the duties of the Manager, In-Flight Absence Management

Manages the Administrative team at the Crew Center

Other duties as assigned


Minimum Requirements

High School diploma or GED

Four years of management experience

Previous experience in absence or leave management, or workforce productivity

Experience working with collective bargaining agreements

Strong computer skills (Microsoft Word, Excel, Outlook, PowerPoint, Access, etc.)

Strong analytical skills and ability to identify trends and solutions

Must obtain AOA badge

Demonstrate ability to make decisions in a fast-paced, changing environment; ability to manage multiple projects and meet deadlines

Demonstrate skill as a communicator and team builder; proven ability to balance empathy and discipline

Track record as a change manager and leader; must have the ability to influence through both words and actions

Excellent coaching and mentoring skills

Preferred Qualifications

Bachelor’s degree

Flight Attendant experience

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by

Condé Nast Traveler


Travel + Leisure

have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at

. Follow updates on Twitter about Hawaiian ( @HawaiianAir

) and its special fare offers ( @HawaiianFares

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For media inquiries, please visit Hawaiian Airlines’ online newsroom

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

15 days 15 hours ago

Hawaiian Holdings, Inc.


Senior Manager, In-Flight Absence Management Hawaiian Holdings, Inc. - Honolulu, HI, United States


Location: Honolulu, HI

Company Profile:
Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service.