Senior Director, Regional IPA OperationsDaVita HealthCare Partners Inc - Chatsworth, CA
Senior Director, Regional IPA Operations
OVERVIEW OF POSITION:
Responsible for planning, directing, coordinating and supervising the functions and activities of the IPA primary care networks and specialty delivery networks at Healthcare Partners (HCP). Develops and monitors goals, implements and manages budgets, oversees enrollment growth and retention, patient satisfaction, provider network relations and education. Assists the Vice President, Regional Operations in the overall administrative direction of the region.
Develops, implements, monitors and ensures adherence to policies and procedures for HCP and its IPA networks.
Manages start-up of new networks including provider contracts, credentialing and implementation
Implements and manages budgets for all accountable departments and functions.
Assists the Vice President, Regional Operations in the development, coordination and implementation of regional business plans and operational activities.
Works closely with the Regional Accountable Team (RAT) to assist in the monitoring of resource utilization in the region. Enacts plans to improve efficiencies or reduce expenses.
Develops and implements plans to enhance regional provider satisfaction and performance.
Monitors patient satisfaction in the region and implements plans to continually enhance services provided to our patients.
Makes recommendations for growth projects within the region and works collaboratively with other departments as needed to execute those plans.
Provides input and feedback to the RAT as it relates to initiatives and programs that promote excellence in the IPA operational services and implements those that are approved.
Works closely with central departments to ensure that issues impacting that region that involve central departments are resolved effectively and timely.
Administers all IPA incentive plans including input on plan design, producing plan documents, provider education and payouts.
Facilitates provider and staff education including community meetings, lunch and learns, provider office in-services, and other targeted in-services as necessary.
Identifies opportunities for improvement within the IPA and brings forward proposals to the RAT incorporating solutions.
Work closely with the physician leadership of the IPA to garner support for IPA initiatives and get their feedback as to what initiatives will be most successful.
Schedules operating meetings with selected physicians including ensuring the agenda is developed in advance, issuing minutes and tracking follow-up items to ensure completion.
Manages direct reports to ensure that they are meeting performance expectations and provides leadership and direction to them. Performs counseling as necessary.
Performs additional duties as assigned.
Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
Master’s degree in Health Care Administration, Business Administration or Nursing preferred.
Over 7 years of experience.
4 to 6 years management experience in health care (preferably in a medical group or IPA setting).
IPA network development experience.
KNOWLEDGE, SKILLS, ABILITIES:
Proficient in Microsoft Office applications.
Proven leadership abilities.
Excellent verbal and written communication skills.
Ability to work cooperatively with peers and subordinates.
Ability to act professionally under pressure.
7 days 10 hours ago
applySenior Director, Regional IPA Operations DaVita HealthCare Partners Inc - Chatsworth, CA, United States
DaVita is the dialysis division of DaVita HealthCare Partners Inc., a Fortune 500® company that, through its operating divisions, provides a variety of health care services to patient populations throughout the United States and abroad. A leading provider of kidney care in the United States, DaVita delivers dialysis services to patients with chronic kidney failure and end stage renal disease. DaVita strives to improve patients’ quality of life by innovating clinical care, and by offering integrated treatment plans, personalized care teams and convenient health-management services. As of December 31, 2013, DaVita operated or provided administrative services at 2,074 outpatient dialysis centers located in the United States serving approximately 163,000 patients. The company also operated 73 outpatient dialysis centers located in 10 countries outside the United States. DaVita supports numerous programs dedicated to creating positive, sustainable change in communities around the world. The company’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.
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