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Apria Healthcare

Senior Director, Human Resources

Apria Healthcare - Chandler, AZ

Job Summary

Apria Healthcare is one of nation's leading providers of home healthcare products and services including respiratory therapy, sleep apnea therapy, non-invasive ventilation therapy, enteral nutrition therapy, negative pressure wound therapy and home medical equipment. Headquartered in Lake Forest, California, Apria owns and operates branch locations across the nation and serves more than 1.8 million patients each year. With over $1 Billion in annual revenues, Apria is one of the largest home healthcare companies in the United States. Apria was the first company of its type to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. For more information, visit .



* Serve as a strategic consultant to senior management to enable them to align human capital in order to meet the operational needs within their spans of control.

* Assist senior management in setting direction and problem resolution by providing input from a human capital perspective, which can involve creatively analyzing alternatives, understanding risk and evaluating appropriately.

* Coordinates implementation of services, policies, and programs through staff while aligning with corporate direction.

* Responsible for the effective development and implementation of management development and learning across the organization.

* Advise the upper management in establishing and identifying strategic priorities.

* Regularly review staff development needs and consult with upper management to ensure necessary updates.

* Administer HRP process and assists HRP participants in the formulation of development plans for promotable and plans for actions for concerns.

* Ensure that training is provided in the area of HR Management and Leadership to achieve appropriate performance standards.

* Responsible for hiring, coaching and mentoring of subordinate staff.

* Ensures project deadlines and performance standards are established and met in the areas of Employee Relations, Training, Recruiting, and all administrative HR areas.


* Performs other duties as required.


* Responsible for hiring, terminating, and performance evaluations of subordinate staff

Minimum Required Qualifications


Education and/or Experience

* Bachelor's Degree required

* At least ten years of related experience is required

Certificates, Licenses, Registrations or Professional Designations

* N/A


* Strong Call Center Employee Relations experience.

* Solid understanding of Call Center Recruitment practices.

* Solid understanding of Call Center Operation practices.

* Experience working with global call centers a plus.

* Ability to travel as needed (up to 40-60% of the time)

* Solid working knowledge and experience in all HR functional areas of Staffing, Compensation and Employee Relations.

* Solid knowledge of state and federal employment laws.

* Strong consultative, interpersonal, communication, influencing and presentation skills.

* Ability to exercise sound judgment in a complex environment.

* Strong writing, presentation skills and analytical skills.

* Must have a collaborative, innovative & pragmatic approach.

* Ability to partner with senior and executive leadership.

* Demonstrates a solid business, legal and risk management acumen.

* Strong investigation and negotiation skill set.

* Must exemplify professional and ethical leader that can also build trust.

* Operate with integrity, ability to take initiative and personal drive.

* Ability to interface with regulatory agencies in a professional and discretionary manner

* Strong emotional control and balanced approach to communication.

* Strong aptitude to understand operational workflows and call center operations.

Computer Skills

* All Microsoft Office applications at and intermediate level or higher.

* Intermediate to advanced knowledge of ADP EV5, eTime and Learning Management systems.

Language Skills

* English (reading, writing, verbal)

Mathematical Skills

* Strong level of mathematical proficiency, with the ability to understand, interpret and develop spreadsheet data and budget management.

Other Skills

* Call Center Operational Experience


Education and/or Experience

* Master's Degree desired

Certificates, Licenses, Registrations or Professional Designations

* Professional-level certifications in Human Resources such as Professional in Human Resources (SPHR) or SHRM -Certified Professional (CP).


While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).


While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet.


Employment type:

Full Time

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Job Location:

Chandler - Arizona - USA



12 days 15 hours ago

Apria Healthcare


Senior Director, Human Resources Apria Healthcare - Chandler, AZ, United States


Location: Chandler, AZ

Company Profile:
Apria Healthcare Group Inc. is the leading national provider of home healthcare products and services, including oxygen and respiratory equipment, home delivered respiratory medications, a broad range of home infusion therapies, power mobility devices, therapies to treat obstructive sleep apnea (OSA), diabetes equipment and supplies, enteral nutrition, negative pressure wound therapy and home medical equipment. With over 550 branch and 80 specialty infusion pharmacy locations nationwide, Apria serves over two million patients annually throughout all 50 states. Unlike other medical equipment companies who focus solely on selling products, Apria Healthcare succeeds by providing full-service, custom-tailored solutions for home, patient-centered care.