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Huntington Bancshares Incorporated.

Senior Digital Product Manager

Huntington Bancshares Incorporated. - Columbus, OH



Join the team that shapes the online and mobile banking experience for millions of people like you. We're a small passionate team focused on building differentiating tools and phenomenal customer experiences. You'll lead the vision that determines the product roadmap and customer experience for consumer online banking, business/commercial online banking, mobile banking, or ecommerce/online account origination. You'll have end to end responsibility, from defining requirements to driving adoption.
Detailed Description:

Design and bring to market customer-driven online and mobile products and services
Identify market opportunities through customer research and insights
Prioritize customer needs and develop product roadmaps to deliver on meeting customer expectations
Lead, create and launch market-leading product offerings in partnership with sales, marketing, user experience and support
Own the product lifecycle from concept through production and release
Build products that deliver great customer experiences
Manage Risk associated with the above applications and specific application features
Help drive adoption and use by developing digital marketing campaigns in partnership with marketing teams
Conduct competitive analysis
Develop Business Scope and Requirements.
Develop and present business cases to senior management for investment
Work with internal Digital Design team to create User Experience Scenarios (mock-ups) for products
Develop Business Plans for products; Partners with marketing teams to create programs that increase market share, retention and profits
Work with Systems Vendors, IT, Retail Branches, Marketing and the Customer Service Center to insure proper delivery of online services
Act as Project Sponsor for key development initiatives
Maintain information on service performance and application metrics, for analysis and reporting to management

Basic Qualifications:

Bachelor's Degree
Minimum of 5 years Online/Mobile Product Management or Digital project delivery experience

Preferred Qualifications:

MBA Preferred
Familiarity with customer facing digital identity and access management strategies
Experience with customer facing sales of Retail or Business Financial Services and/or eCommerce
Digital Product Management Experience
Ability to translate Business needs to Technology Teams
Leadership in the Online and or Mobile space
Experience with Desktop and Mobile Web, Mobile Apps, and Alerts
User-Centered Design and Usability expertise
Self-starter who develops plans and is committed to hitting delivery dates
Strong Analytical Skills and familiarity with the Software Delivery Lifecycle
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to develop working relationships with individuals at all levels of an organization
Strong organizational skills and attention to detail

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender IdentityTobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.Huntington does not accept solicitation from Third Party Recruiters for any position.

6 days 12 hours ago

Huntington Bancshares Incorporated.

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Senior Digital Product Manager Huntington Bancshares Incorporated. - Columbus, OH, United States

   

Location: Columbus, OH

Company Profile:
Welcome to Huntington. Thank you for your interest in learning more about us. Founded in 1866 as The Huntington National Bank, today Huntington Bancshares Incorporated still operates from the same Columbus, Ohio founding location in the heart of the Midwest. As of January 25, 2017, Huntington Bancshares Incorporated is a $100 billion asset regional bank holding company.