Senior Assistant Field TechnicianComputer Sciences Corporation. - Eunice, NM
Senior Assistant Field Technician','Senior Assistant Field Technician','1700R8H','Technical Support Services','Regular','USA-NM: NEW MEXICO-EUNICE','','Full-time','No','No','Not Available','Not Available','','','','','','None','None','','','','','','','','','Regular','Global Infrastructure Services','Global Infrastructure Services','Oct 10, 2017','!*!Essential Job Functions
Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.
Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
Assists in instructing customers in the operation and maintenance of systems/equipment.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analyses and prepares reports on system problem trends and issues.
Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling.
Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design.
Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs.
Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.
Assists in the design of basic technical programs for projects or enhancements to existing programs. ','!*!Basic Qualifications
High school diploma or G.E.D.
Two or more years of field support experience
Experience working with the company's hardware, software and equipment products
Experience working with customer technology and support requirements
Experience working with process and/or system design concepts
Experience working with appropriate programming languages, operating systems and software
Experience working with engineering principles and practices Other Qualifications
Interpersonal skills to work with customers and other unit personnel
Analytical and problem solving skills
Time management and organizational skills
Ability to resolve non-complex hardware and equipment problems
Willingness to travel ','DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, ','citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers ','receive equal consideration for employment.','Senior Assistant Field Technician
9 days 5 hours ago
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