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Moses Cone Health System

Security Officer Women's Hosp

Moses Cone Health System - Greensboro, NC

Job Description
LOCATION:  Greensboro, Women's HospitalWORK TYPE: Full Time (40 hours/week)Exempt: NoSCHEDULE: FTE: 1.0 (40 hours/week)Shift: Night Schedule:  6 pm - 6:30 amOn Call: NoJOB SUMMARY:This system-wide position is accountable to assist in providing a safe and secure environment of care for patients, visitors, and staff in compliance with Cone Health policies and the Joint Commission requirements. This position is also responsible to direct and assist with pedestrian and vehicular traffic on the campus.MAJOR WORK ACTIVITIES:Patrols assigned hospital areas and enforces applicable policies and procedures in order to maintain a safe and secure environment of care. Keeps the patient at the center of all decisions. (20%)Responds to alarms and emergencies, and assists health care professionals with all routine requests in order to maintain a secure environment and to meet hospital safety standards. Provides exceptional service through courteous and professional interaction with patients, families and visitors. Appropriately intervenes when patients, families or visitors become agitated, aggressive or abusive. (25%)Responds to and accurately documents all campus incidents, thefts and accidents. Also, records daily activities and accurately reports events to maintain a record of departmental activities. (20%)Attends and completes all required Joint Commission, Cone Health and departmental training. (10%)Performs daily lock and unlock of campus offices, rooms and buildings. (15%)Provides motor vehicle assistance to staff and visitors (i.e. jumpstart vehicles, door unlocks, assist with flat tires and retrieve valeted cars.) (10%)EDUCATION:Required:High School Diploma or equivalent LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required:Valid North Carolina driver's license and acceptable driving record (if driving Cone Health vehicle, must have five (5) years of driving experience and MVR must be approved by Risk Management); successfully pass a criminal history record verification; able to successfully complete CPI (deescalation) and AHA Health Care Provider BLS (CPR) qualifications within the first full year of employment.EXPERIENCE:Years of Experience:Required:Six (6) months of security, military, law enforcement, fire fighting or EMS experience. *Work experience in a customer service industry may also be considered.Preferred:Three (3) years of security, military, law enforcement, fire fighting or EMS experience.KNOWLEDGE, SKILLS, AND ABILITIESRequired:• Ability to communicate verbally in English • Ability to communicate in writing in English • Ability to use a keyboard • Basic ability to use a computer and check email • Customer Service Skills• Possess basic computer knowledge • Testing - Must satisfactorily complete a writing test.• Communication Skills - Ability to demonstrate penmanship and proficiency in writing reports clearly and concisely.• Attention to Detail - Must be thorough in accurately reporting about incidents and events.• Critical Thinking/Decision Making - Must have and demonstrate problem-solving skills. Must be able to exercise independent judgment in emerging situations. Must be able to make independent decisions with little involvement from a manager.• Customer Service Skills - Ability to remain calm and composed in all situations. Ability to interact effectively with a diverse customer base.• Physical Fitness - Must maintain a reasonable level of fitness.CONDITIONS OF EMPLOYMENT:* Annual flu shot* Annual TB test (if applicable to your job location)* Annual CBLs (Safety at Work and Corporate Compliance)* Maintain licensure/certification/registry/listing (if applicable to your job)ABOUT CONE HEALTH:Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on.  Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community.  Additionally, as one of the region’s largest and most comprehensive health networks, Cone Health has more than 100 locations, including six hospitals, three ambulatory care centers, three outpatient surgery centers, four urgent care centers, a retirement community, and more than 100 physician practice sites. Our tagline – “The Network for Exceptional Care” – highlights our commitment to excellence, which is shared by our more than 11,000 employees, 1,300 physicians and 1,200 volunteers.Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation.

15 days

Moses Cone Health System


Security Officer Women's Hosp Moses Cone Health System - Greensboro, NC, United States


Location: Greensboro, NC

Company Profile:
Moses Cone Health System is a multi-hospital system with a range of outpatient services designed to provide care for Piedmont residents throughout all stages of their lives. Residents of our primary service area of Guilford, Randolph, Rockingham and Alamance counties and the city of Kernersville depend on us for convenient, affordable and compassionate care - care delivered regardless of a patient s ability to pay.