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First Data Corporation

Salesforce.com Administrator \/ SQL Database Developer

First Data Corporation - Hagerstown, MD

Description Description:Provide support for business teams, covering sales, service, marketing and implementation, to apply technology solutions to business processes. Role includes review of incoming requests to guide the application of standard solutions, reducing the need for custom processes and bespoke solutions. Technical responsibilities include configuration of cloud solutions, following established change management processes. Configuration may include adjustment of existing solutions to meet changing business needs, along with the application of standard platform capabilities to new business needs. Role includes efforts for issue can change management, driving timely resolution of technology issues raised by end users. Job Responsibilities ·         Must have a strong understanding of all of the functional areas that the team supports with Salesforce.com, including SalesCloud and ServiceCloud.  Must be able to determine and document complex or strategically important business and functional processes.·         Has strong knowledge of business operations, policies and practices.  Must understand how the operations and processes are used by the Business Stakeholders. Requires strong knowledge of industry supported.  Translates the IT strategy into action.·         Works on moderately complex projects with a high breadth of responsibility.  Participates in far-reaching research projects, making important decisions.·         Works independently on assigned tasks.  Have independent authority to make significant changes to systems and environment. Must be able to supervise and coaching when interfacing with multiple IT groups and business units.  ·         Provides technical coaching to business functions and lower level business analysts on moderately complex issues.  ·         Must have the ability to plan and manage workload across a small team. Requirements:5 yrs. of related IT experience.  Bachelor Degree at College of Engineering and Technology or equivalent work experience. Current Salesforce.com Certification (Admin or higher). 

16 days 7 hours ago

First Data Corporation

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Salesforce.com Administrator \/ SQL Database Developer First Data Corporation - Hagerstown, MD, United States

   

Location: Hagerstown, MD

Company Profile:
At First Data, we look for every opportunity to help customers leverage more value from each transaction—developing new solutions to make them simpler, faster, safer and more rewarding. We’ve entered the age of Universal Commerce, where the lines between in-store, eCommerce and mobile commerce are blurring. First Data is focused on delivering the integrated buying experience today’s consumers demand—anywhere, any time and on any device.