Sales and Client Management Trainer- PrintThomson Reuters - Eagan, MN
The Sales and Client Management Trainer, Training, Education and Development is responsible for providing learner-centered development programs designed to teach sales and client management personnel the skills needed to perform on the job. The training is designed and delivered with the specific intent of increasing job capabilities and sales performance. This position requires the incumbent to design and implement training initiatives, strategies and objectives into a common organizational framework (ADDIE). It also requires staying current in effective training techniques and being involved with special projects, and project teams, as appropriate.
MAJOR AREAS OF ACCOUNTABILITY
Responsible for efficiently developing curricula for sales and client management professionals
Conducts needs analysis to determine training needs and delivery methods
Partners with sales/client management and other internal stakeholders to deliver needs-based training
Determines appropriate instructional procedures/methods and develops corresponding curricula and reference guides
Monitors the effectiveness of existing training, evaluates projected new curricula and programs to determine overall effectiveness
Develops effective communication vehicles to ensure training programs are fully understood and appropriately valued by the students and other stakeholders
Designs and delivers presentation and training as needed
Performs other related duties and projects as assigned
Provide continuous follow-up with clients and ongoing evaluation of training programs
Create, design, and develop a wide variety of learning materials such as facilitator guides, online training, self-study guides, case studies, demonstrations, and simulations
Migrate instructor-led training to online asynchronous learning where appropriate
Completes all projects in an efficient manner, always evaluating the value of the project to the business to determine the appropriate time and resources to devote to the project
Consult with internal stakeholders on ways to leverage training with respect to their business plans and goals
Effectively incorporate adult learning principles into all components of curriculum, with a particular emphasis on accelerated learning design and development
Analyze needs and propose solutions by gathering formation about client needs, diagnose learning issues
Apply business acumen to build and document the business case for investing in learning and development programs
Plan and implement projects by developing action plans, obtaining resources, and completing assignments in a timely manner to ensure learning goals are achieved
Communicate effectively by expressing thoughts and ideas in a clear, concise and compelling manner. Model personal development by actively identifying new areas for oneâ€™s own personal learning; regularly create and take advantage of learning opportunities; apply newly gained knowledge and skill on the job
EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS
BA or BS required
Working knowledge of print publications and other Thomson Reuters products is preferred
An instructional design certification or coursework is preferred
2 years progressive experience in training and development is preferred
2 years sales experience preferred
Strong business acumen and leadership experience
Proficient in Word, Excel, PowerPoint, Outlook
Ability to produce large quantities of work within short timeframes when necessary
Must be able to originate a creative and innovative approach to sales and account managementâ€™s training needs.
Must have excellent communication/presentation skills along with demonstrated coaching/mentoring skills.
High level of energy and confidence with ability to stimulate and motivate attendees.
Must be able to travel up to 10% of the time.
Extensive experience with scope, design, development, execution and assessment of learning content in business environments, preferably in sales and marketing.
Demonstrated project management skills.
KNOWLEDGE AND SKILLS
Excellent written communication skills. Proven business writing skills and use of vocabulary, grammar and letter structure
Strong listening skills. Seeks clarification and complete understanding of an issue prior to action
Builds on-going business relationships within and outside of Education, Training & Development
Utilizes discretionary decision making to effectively achieve outcomes beneficial to all departments and to all parties trained
Identifies and finds solutions to potential training problems which may be systemic to the organization
Open, honest, professional. Displays confidence and courage in difficult and diverse situations
Detail oriented, self motivated and able to work independently
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment
Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit
More information about Thomson Reuters can be found on thomsonreuters.com
Eagan-Minnesota-United States of America
11 days 19 hours ago
applySales and Client Management Trainer- Print Thomson Reuters - Eagan, MN, United States
Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, intellectual property and science and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.
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